Document Control Specialist

Labcorp

21h • $60,000 - $80,000 • Remote

About The Position

Document Control Specialist position serves as a MediaLab application administrator for Labcorp Diagnostics. This position has no direct reports but works with a variety of individuals within the Labcorp network. This position reports to the MediaLab Admin Team Quality Manager as part of the National Office of Quality. Qualified Candidates MUST have 2 years of document administrator-level experience in the MediaLab system, specifically the Document Control and Intelligent Quality Engine (IQE) applications. Labcorp is recognized as one of the world’s best employers and named as one of the most innovative companies. At Labcorp, you will find a rewarding role that allows you to make a difference in people’s lives, including your own! What You Will Do: We are seeking a detail-oriented and organized Document Control Specialist I to provide user support as an administrator for MediaLab, Labcorp’s electronic document control and nonconforming event management system, and to support other applications as needed. The ideal candidate has excellent communication, computer application, material creation, presentation, and planning skills, creating a seamless experience for employees.

Requirements

• 2 years of document administrator-level experience in the MediaLab system, specifically the Document Control and Intelligent Quality Engine (IQE) applications
• High school diploma with at least 9 years of experience with quality management system software; or Associate (biological or computer science) degree with at least 7 years of experience with quality management system software; or Bachelor of Arts or Bachelor of Science (biological or computer science) degree with at least 5 years of experience with quality management system software.
• Experience with WebEx or similar video conferencing platforms
• Strong knowledge of Microsoft Office programs including Outlook, Word, PowerPoint, Excel, and Teams
• Ability to work independently with minimal supervision
• Ability to manage multiple projects and meet deadlines
• Problem-solving ability in a high-output environment
• Good communication and organizational skills

Nice To Haves

• Strong presentation and people skills
• Knowledge of Quality Systems requirements and processes
• Knowledge of computer system validations
• Experience working in a healthcare/laboratory setting

Responsibilities

• Advise users on appropriate MediaLab configuration based on the laboratory’s needs
• Set up and manage configurations and roles
• Manage maintenance of documents and processes within the various applications
• Manage security access for MediaLab to include new and separated users and modification of access rights
• Assist users with MediaLab issues
• Prepare training materials and conduct training for users at all skill levels
• Assist in validation of modifications and updates to the MediaLab software prior to releases through the established change control process
• Work with MediaLab support to resolve technical issues with the application
• Coordinate with MediaLab support to develop customization within the application
• Collect and analyze data for trend analysis
• Assist in the transition from MasterControl to MediaLab

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level