DOCUMENT ADMINISTRATOR

United Midwest Savings Bank•Westerville, OH

2d•Onsite

About The Position

The Document Administrator's primary responsibility is to assist with the post-closing document receipt and review process. Providing a documentation service as required for associated personnel. Ensures loan file integrity by guaranteeing the accuracy of the tickler system used for tracking of loan file exceptions, missing trailing documents and flood insurance coverage.

Requirements

Bachelor's degree from a four-year college or university; and one-year of banking or insurance experience and/or training; or equivalent combination of education and experience.
Excellent verbal and written communication skills; must be able to effectively communicate with bank personnel of all levels, and bank clients
Strong analytical, organization, and problem-solving skills
Excellent time management skills with the ability to work independently, establish priorities and meet deadlines with minimal supervision.
Proficient in the use of basic computer programs such as MS Word, Excel, Outlook
Basic office machine operation skills; printers, scanners, copiers, postage machine, etc.

Responsibilities

Document Support & Review: Support the Quality Control Processors to ensure all aspects of documentation work are completed within the allocated timeframes in line with changing business needs and project objectives and requirements.
Coordination & Communication: Ensures proper file set up and organization of records.
Workflow & Quality Control: Works with the operations team to resolve documentation errors, omissions or unapproved deviations from loan approval.