Document Administration Specialist

Farmers Mutual Hail. • West Des Moines, IA

1d

About The Position

At Farmers Mutual Hail (FMH), our mission is simple: protect the livelihoods and legacies of America’s farmers through the complete farm insurance solutions we offer. As America’s Crop Insurance Company™, we are headquartered in the U.S. and have been owned by the farmers we insure for over 125 years.

As a Document Administration Specialist role at FMH, you will be responsible for general department support functions including operating equipment for automated mailing and imaging processes and shipping out packages for the organization.

Requirements

• Experience: 3-5+ years mail center and imaging experience.
• Education: High school diploma required.
• Skills: Some experience using a computer along with familiarity with Microsoft Outlook, Word, and Excel. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
• Physical Requirements:
• Sit for long periods of time working on a computer;
• stand for periods of time;
• climb up and down ladders;
• stoop, bend, reach, stretch;
• lift or move objects up to 50 pounds.
• Must have a valid driver’s license and the ability to drive a motor vehicle.

Responsibilities

• Prepares, scans, and uploads incoming documents for Crop Hail (CH) and Multi-Peril Crop Insurance (MPCI) policies into the FMHA system.
• Imports, indexes, and routes documents for departments, placing them into to the proper workflows and document types, then into the appropriate systems (ImageRight, etc.).
• Operates, controls and monitors mail processing equipment including printers, inserters, meters, and other equipment. Operates all assigned equipment with accuracy to achieve standard output.
• Prepares and prints Mail Merges, Update Books, MPCI 101 Books, and other difficult print jobs with a high level of accuracy.
• Manually assembles for mailings to agents, insureds, loss payees, and other customers.
• Handles and fulfills ticket requests for items such as printing, shipping, supplies, or other department support functions.

Benefits

• Paid Parental leave and Caregiver leave
• As an essential worker, this role has the potential to have Friday afternoons off, depending on the workloads for each week.
• Employee appreciation events
• Employee Assistance Program (EAP) for support when you and your family need it
• On-site cafeteria and fitness center

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees