Dockmaster - Tahoe Keys

Suntex Marina Investors, LLC • South Lake Tahoe, CA

3d

About The Position

The Dockmaster is often the first person our customers will interact with when arriving by vessel. The Dockmaster is a strong and motivating leader responsible for the overall operation of the docks. This includes scheduling of dockhands, communication with vessel captains, reservations, maintaining overall safety and cleanliness of the marina, fuel operations, providing the highest level of guest services, concierge, training of new team members, and securing the marina and vessels in the event of inclement weather.

Requirements

• A broad knowledge of marina operations, boat lifting, boat handling and towing, and equipment maintenance
• Ability to manage and motivate staff
• A positive attitude, the ability to communicate proficiently, and ability to relate to customers in a luxury environment
• Understanding of common marina operational documentation such as agreements, contracts, terms and conditions, marina regulations and must be able to analyze them
• Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
• Must be able to express oneself and effectively convey directions and clear instructions to a team of individuals

Responsibilities

• Sets and provides the highest level of customer/guest services and expedites any and all requests from vessels
• Schedules and manages all dockhands in marina related duties such as securing boats, fuel, black water pump outs, connecting and monitoring utility services, and waste disposal. Leads the dockhands by example.
• Performs daily inspection of the docks, works with maintenance manager in scheduling general repair and maintenance of the docks in order to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Routinely operates, motor and water vehicles and other various mechanized equipment

Benefits

• Medical
• Dental
• Vision
• Life and AD&D
• supplemental life insurance options
• 401K with employer match to eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees