Assistant Dockmaster

Flyhopco LLC • Fort Lauderdale, FL

6d

About The Position

The Assistant Dockmaster is responsible for assisting with the daily operations of the marina which includes providing the highest level of dock operations as customers enter and exit the marina, as well as the security and maintenance of the docks, marina equipment and supplies, and the utilization of tow vessels.

Requirements

• 3-5 years related experience
• Dock attendant work experience preferred
• General boat knowledge, handling and terminology a plus
• Candidates with previous customer service employment experience are preferred
• Requires climbing, bending, stooping, pushing, pulling, and twisting
• Requires the ability to use speech, vision and hearing
• Requires the use of hands for simple grasping and fine manipulations
• Requires the ability to lift, carry, push or pull up to 50 pounds
• Exposure to changes in temperature and humidity

Responsibilities

• Assists with and oversees the overall security, cleanliness, and maintenance of the facility and adjacent grounds including the office, building, docks, landscaping, and marina equipment
• Makes minor repairs to equipment and docks; contacts appropriate party for repairs and maintenance
• Monitors and ensures proper use of fuel dock; secures and assists transit marine vessels
• Administer the daily dock operations of the marina ensuring customers entering and exiting the marina are provided the highest level of customer service while delivering value to the company and ensure the proper use of docks and secures and assists transit marine vessels.
• Assists Dockmaster in coordinating marina related projects and creating worklist for the team
• Interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances, including responses to inquiries and complaints
• Works with HSE and Service Operations to ensure environmental, health and safety standards are adhered to by employees, vendors, and customers
• Assists the Facility Manager to ensure internal projects are prioritized and completed in a timely fashion.
• Enforces standard operating processes and procedures for the marina, including rules and regulations for employees, vendors, and customers
• Assists with maintaining and updating revenues and expenses records for the marina’s administrative operations
• Following company, industry and best practices regarding safety standards (safe equipment usage, personal protective equipment, reporting)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed