Dockmaster Security Officer (Full Time)
About The Position
At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialization for their assignments, helping safeguard people, property, and information. Looking for Career Growth? We are looking for an experienced Dockmaster to join our team in Downtown Seattle. As a Dockmaster, you will be responsible for managing access control, monitoring incoming and outgoing freight and deliveries, coordinating with tenants and vendors, and ensuring the safety and efficiency of operations at the loading dock area. This role requires attention to detail, strong communication skills, and the ability to remain calm under pressure.
Requirements
- Must be 18 years of age or older.
- High School Diploma, GED, OR ability to complete the GED program within 6 months.
- 2+ years of professional experience in customer service and security required.
- Intermediate to advanced computer / technology skills needed.
- Strong customer service skills required.
- Must be able to interact with a wide range of individuals in a calm and professional manner.
- Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
- Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
- All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Nice To Haves
- Law Enforcement or Military experience a plus!!
Responsibilities
- Serve as the primary point of contact for all dock-related activities.
- Conflict resolution and de-escalation of incidents in a calm and professional manner.
- Perform access control at the loading dock area for authorized vehicles, personnel, and vendors.
- Monitor security cameras and other surveillance equipment.
- Enforce company and site-specific policies and procedures.
- Coordinate dock appointments and ensure efficient vehicle turnaround.
- Communicate with building management, tenants, and logistics personnel to facilitate smooth operations.
- Frequent interactions with client employees and guests.
- Identify and report safety issues, hazardous conditions, or any suspicious activity.
- Provide detailed written reports.
- Provide excellent customer service to all dock users and stakeholders.
- Work in a team environment to ensure site / organizational goals are achieved daily.
- Carry out specific tasks and duties of similar nature and scope as required for assigned site.
Benefits
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
- Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
- Paid Family Leave - up to 12 weeks a year in accordance with State Law.
- Weekly Pay! - DailyPay Access program available!
- Referral Program.
- Telemedicine - Virtual Medical Care.
- Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
- Free Uniforms & Paid Training.
- Doggy & Kitty Daycare Discounts.
- Employee Assistance Program & So Much More!
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
