Docketing Technician

Cherokee Federal-posted about 14 hours ago
Full-time • Entry Level
Washington, DC
5,001-10,000 employees
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The Docketing Technician supports the USAO-DC Criminal Division by managing, reviewing, and maintaining electronic case files and docketing records. This role inputs and validates data, produces reports and analyses, retrieves case information from multiple systems, and ensures accuracy, confidentiality, and compliance with established procedures. The technician uses advanced automation tools to respond to time-sensitive inquiries and supports attorneys and staff with reliable case data and reporting.

  • Works under the direction of the USAO-DC’s Criminal Division Operation’s Manager.
  • Inputs information into databases and systems and updates records.
  • Extracts requested program and/or statistical data on a regularly scheduled or ad hoc basis.
  • Utilizes advanced automation techniques to produce valid and reliable data and data analyses based on the specific needs of the requestor.
  • Receives and reviews incoming electronic case files and documents and updates the information into the electronic case file database system.
  • Reviews reports to identify recurring errors for accuracy and consistency and reports the finding to appropriate Criminal Division personnel.
  • Upon request, routes appropriate case file information to USAO-DC’s Criminal Division employees.
  • Performs periodic case certification process and works with AUSAs to verify that information. Performs data reviews and reports findings to appropriate to USAO-DC Criminal Division staff members to correct and update case records.
  • Reviews recurring reports (e.g., weekly reports of new claims, matter and cases) and any statistical reports to respond to inquiries by USAO-DC Criminal Division staff members; short deadlines are frequently associated with the queries, requiring familiarity with automated retrieval techniques and interpretation of system codes.
  • Makes required corrections requested by authorized USAO-DC’s Criminal Division personnel.
  • Upon supervisory approval, receives and reports inquiries on case status from the electronic ECF platform of the District Court and Criminal Division staff.
  • Retrieves information using query routines or from hard copy reports.
  • Exercises confidentiality, tact, discretion and judgment in determining what information may be properly reported or released
  • Integrates output from different software types (e.g., tables produced by database applications and charts and graphs produced by electronic spreadsheet applications) into word processing or desktop publishing text.
  • Produces complicated tables, graphs and charts.
  • Ensures proper format, spelling, punctuation, capitalization and grammar.
  • Searches files for material used in recurring reports. Assembles file data or secures data from staff members into the proper format based on the purpose and nature of the report.
  • Uses a variety of applications to search and retrieve information necessary to complete assigned tasks: e.g., an internal case management database, files located on shared file network, and external sources such as court records.
  • Uses established procedures and policies, to reviews case file materials and identify materials to be purged and/or maintained with the closed file; locates any missing electronic materials to complete updates to the file.
  • Performs other job-related duties as assigned
  • Minimum of either two (2) years of experience in general litigation support projects, and a two (2) year degree in criminal justice or statistical systems/data analysis. A certificate in either of the above-mentioned disciplines can be substituted for a degree.
  • Demonstrates ability to work independently in a team environment.
  • Must have excellent writing skills and oral communication capabilities.
  • Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including office automation networks, PC-based databases and other applications, internet and server-based databases and other applications.
  • Should be a knowledgeable user of the Government's office and network environment, including but not limited to, word processing, spreadsheet, imaging, and hardware systems.
  • Knowledge of the capabilities, operating characteristics and advanced functions of a variety of office automation software (e.g., word processing software, docketing automation systems, electronic mail, and litigation support software) and knowledge of the similarities, differences and integration of the different software types.
  • Specialized knowledge of computerized and record-keeping systems and procedures.
  • Must pass pre-employment qualifications of Cherokee Federal
  • Medical
  • Dental
  • Vision
  • 401K
  • other possible benefits as provided
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