Dock Solutions Manager

Bailey • Nashville, TN

8d

About The Position

The Dock Solutions Manager is responsible for planning, coordinating, and executing dock and door projects from sale through completion, with a strong focus on budget management, gross margin performance, technician utilization, and customer satisfaction. This role serves as the operational backbone for dock and door projects—supporting the sales team with technical expertise, accurate estimating, and execution planning—while ensuring projects are delivered safely, on time, and profitably. The position works closely with sales, technicians, coordination team, and vendors to align project scope, costs, and scheduling. This role reports directly to the Industrial Solutions Director.

Requirements

• The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors.
• High school diploma or equivalent required; bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• 3+ years of outside sales experience, preferably in dock and door or material handling.
• Proven track record of meeting or exceeding sales targets in a field-based role.
• Strong understanding of sales techniques, customer relationship management, and territory development.
• Experience using CRM software (e.g., Salesforce, Dynamics) to manage leads and track performance.
• Strong mechanical skills
• Great communication skills
• Good, safe work habits
• Strong diagnostic and repair skills
• Able to work with minimal or no supervision in the field
• Valid Driver’s License and willingness to travel extensively within assigned territory
• Steel toed, non-slip, work boots (annual reimbursement provided by Bailey)
• Leather gloves, rubber gloves (provided by Bailey)
• Safety glasses (provided by Bailey)
• Hearing protection (provided by Bailey)
• Safety vest (provided by Bailey)

Nice To Haves

• Formal sales training (e.g., Sandler, Challenger, SPIN Selling) is a plus.

Responsibilities

• Lead and manage dock and door projects from sale through completion, ensuring work is executed safely, on schedule, within scope, and aligned with customer expectations.
• Project manage and work with technicians to coordinate the installation of dock and door systems including levelers, doors, restraints, and seals.
• Develop, monitor, and control project budgets with accountability for labor efficiency, cost control, and overall job profitability.
• Collaborate closely with vendors, accounting, sales, and management to ensure accurate scheduling, billing, and job closeout.
• Prepare and deliver compelling sales proposals and negotiate to close deals.
• Support the sales team by providing technical expertise, job walks, scope development, and execution planning during the pre-sale and quoting process.
• Meet regularly with sales management to report on territory performance and forecast future sales.
• Stay current on company products, installation standards, and industry trends to ensure best-fit solutions and continuous improvement.
• Manage additional operational initiatives, construction-related projects, and other responsibilities as assigned.

Benefits

• Competitive base pay and commissions.
• Comprehensive benefits.
• Multiple health plans including one plan with 100% employer paid premiums.
• Generous 401K matching.
• 100% Employer paid short and long term disability.
• Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days.
• A family owned and operated business that prioritizes the needs of our employees and customers.
• The ability to grow your career with us through substantial training opportunities for all team members.
• Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees