DMV Office Clerk

Model1 Commercial Vehicles, Inc.Indianapolis, IN
2d$18 - $23Onsite

About The Position

Join our team as a DMV Office Clerk at Model 1, the nation’s largest commercial vehicle dealership. In this critical role, you'll provide administrative support to the DMV department to accurately and efficiently process DMV paperwork necessary to title vehicles for our customers. About Model 1 Since 1980, Model 1 (formerly Creative Bus Sales) has grown by listening to and investing in our customers. We represent over 20 top manufacturers and offer creative solutions to modern challenges. Core Values Solve Problems: Collaborate and innovate. Set the Tone: Be approachable and transparent. Drive Forward: Innovate and seize opportunities. Find Balance: Prioritize work-life balance. Own It: Take initiative and ensure quality.

Requirements

  • High School diploma or equivalent.
  • 1 year of administrative or clerical experience
  • Strong communication skills both verbally and orally
  • Ability to clearly write and maintain emails and customer service
  • Computer skills (Microsoft Office)
  • Effective time management
  • Ability to multi-task
  • Diligent in follow through

Responsibilities

  • Maintain and check in vehicle MSOs and titles daily
  • File MSOs and titles, ensuring documents are properly organized, scanned, and stored in the system. Assist withsending MSOs to out-of-state locations when required.
  • Coordinate MSO duplicate requests and corrections when necessary.
  • Run and organize the weekly DMV Hubspot Inbox
  • Write and maintain clear emails and provide excellent customer service.
  • Ensure compliance with company policies, state laws, and DMV procedures related to vehicle titling.
  • Track and follow up on pending MSOs to ensure timely processing and completion.
  • Create temp Tags when needed
  • Perform other duties as assigned

Benefits

  • Competitive health insurance, paid holidays, and vacation pay.
  • Continuous training for career development.
  • Networking opportunities and mentorship.
  • Access to top-quality technology for efficiency and customer service.
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