DMS Accounting Specialist

Lithia & Driveway•Medford, OR

1d•$19 - $29•Remote

About The Position

At Lithia & Driveway, we are committed to providing exceptional service throughout the automotive ownership lifecycle. Our Dealer Mechanical Services (DMS) team plays a critical role in ensuring seamless administrative and accounting support across our operations. The DMS Accounting Specialist is an experienced member of the DMS team, responsible for providing stellar customer service in both administrative and accounting capacities. This role supports the team by guiding initiatives, training junior staff, and ensuring key processes are completed accurately and efficiently.

Requirements

Strong attention to detail and a sense of urgency
Excellent written and verbal communication skills
Active listening and critical thinking abilities
Time management and ability to prioritize workload effectively
Proficiency in Microsoft Office, including Outlook, Excel, and OneNote
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Familiarity with Accounts Receivable and Accounts Payable processes
Dealership accounting experience highly preferred

Responsibilities

Activate and cancel third-party and Lithia-owned service product contracts as authorized.
Manage workload efficiently and provide support to store teams as needed.
Provide back-up coverage and daily support across the department.
Respond to Tier II ServiceNow inquiries and assist with phone support.
Reconcile product statements and bank accounts.
Manage GL processing, schedule reviews, and month-end processes.
Process LOF claims and submittals to product providers.
Conduct second review process on cancellation packets.
Train and mentor junior staff, promoting continuous improvement.
Lead departmental initiatives and projects aligned with company goals.
Participate in cross-training within the department.