DME Specialist

Alternate Solutions Health Network • Fairfax, VA

6d • $23

About The Position

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. At Alternate Solutions Home Health, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home. HOW YOU'LL WORK: You’ll order medical equipment on behalf of patients for home use. You will effectively communicate with all parties involved to ensure appropriate and timely ordering and delivery of equipment. You’ll stay current with all Medicare and DME guidelines and remains compliant with all legal and company rules and regulations. WHAT WE OFFER: We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program. Post-acute care is at the center of improving health outcomes. We care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As the healthcare industry continues to evolve away from hospital-centric care, our work, caring for patients in their homes becomes more important than ever. Our success helping patients recover comes from engaging with them. We start at the facility bedside and coordinate each patient's transition back to their home, ensuring a smooth transition and that their care plan is right for them. We support complex, high-acuity, medically-at-risk aging patients. This is the most challenging group of individuals to serve, and we find it the most rewarding. And we do this all in partnership with health systems. Together we create a seamless care environment that enables patients to receive excellent care in the setting that best meets their needs.

Requirements

• High School Diploma or equivalent.
• 2 years of experience in the medical equipment/healthcare field.
• Capable of all physical demands.
• Strong skills in software such as Microsoft Office Suite to create visual PowerPoints, excel charts and graphs, and utilize functionality for sending and receiving communication, scheduling meetings, etc.
• Knowledge of DME ordering and insurance guidelines.
• Familiar with medical equipment and terminology.
• Strong communication skills, effective listening, and ability to connect with a variety of people.
• Highly Observant and detailed oriented.
• Able to multi-task and prioritize.

Nice To Haves

• DME background preferable.

Responsibilities

• Orders DME as prescribed by the physician
• Requests and obtains appropriate documentation from physician
• Ensures that field staff receive required forms for completion and return
• Sends all necessary forms and ordering information to DME Vendors
• Ensures that DME is ordered and delivered in a time sensitive manner for all hospital and nursing home discharges
• Communicates with nurses, therapists, and community educators on a daily basis in regard to DME questions such as coverage for items needed, special orders, updates on orders previously placed, delivery times, and equipment qualifications
• Maintains positive working relationships with DME vendors and physician offices
• Completes daily database workflow for items being requested from field staff assist
• Completes hospital hold workflow which may include faxing summary to hospital and following up on hospitalized patients
• Stays up-to-date with competitive bid guidelines under Medicare
• Maintains log for office owned equipment and up-to-code by ensuring yearly calibrations are performed as ordered
• Answers company overflow phone calls
• Other duties as assigned

Benefits

• We provide medical, dental, and vision insurance with flexibility for you to select what works best for you.
• Eligible teammates receive paid time off and may participate in the 401K, if they choose.
• Historically the company has matched 401K contributions which helps build your nest egg even faster.
• Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED