Durable Medical Equipment (DME) Coordinator

Anderson Clinic•Arlington, VA

24d•Onsite

About The Position

Anderson Orthopaedic Clinic is currently seeking a full-time DME Coordinator/Orthopedic Technician to join our team! Along with a collaborative, team-oriented work environment, we offer an excellent benefits package. The DME Coordinator works with the DME Director, providers and clinical staff to ensure patients receive outstanding care instruction to ensure that they understand how to use durable medical equipment.

Requirements

Excellent customer service/patient care skills
Exceptional organization and communication skills
Must have the ability to multitask in a fast-paced environment
HS Diploma or Equivalent
Physical health sufficient to meet the ergonomic standards and demands of the position ( Ability to lift approximately 50 lbs.)

Nice To Haves

DME: 1 year (Preferred)
Willingness to travel: 75% (Preferred)

Responsibilities

Educates patients as to the financial responsibility associated with their DME
Responsible for the DME inventory management at assigned clinical locations and administrative duties within the DME program
Serves as point of contact for Billing, Insurance Verification and DME Surgery Coordinator at assigned clinics
Anticipate and responds to customer needs; follows up until needs are met
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment