DJJ OPERATIONS CONSULTANT - SES - 80024437

State of Florida

About The Position

This position will serve as the Bureau of Monitoring and Quality Improvement Central Region Deputy Supervisor; assigned to assess the performance of services provided to the Department youth in provider-operated programs or state-operated facilities. Due to the nature of the work, overnight travel is required. Travel may be with little to no notice at the discretion of management.

Requirements

Knowledgeable in Department of Juvenile Justice policies and procedures, the continuum of care of services and systems
Knowledge of basic management principles, leadership techniques, and ability to supervise employees
Knowledgeable and ability to understand and apply rules, regulations, policies, and procedures relating to operational activities (not in PD)
Skills include systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter
Ability to communicate effectively verbally and in writing
Ability to work independently and to plan, organize and coordinate work assignments
Ability to assess training needs
Understand computer technology and systems applications of Word, Excel, PDF/Adobe, and other functional software programs such as Tableau and Access
Ability to travel

Nice To Haves

Preference will be given to candidates with a bachelor’s degree from an accredited college or university or four years of professional experience and 2 or more years of supervisory experience
Two or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred
Three or more years of contract monitoring, contract management, and/or contract procurement experience
Previous audit or monitoring experience is preferred

Responsibilities

This position will serve as a Bureau of Monitoring and Quality Improvement Deputy Regional Supervisor assigned to assess the performance of services provided to the Department youth in provider-operated programs or state-operated facilities.
Reports directly to the Regional Supervisor
Supervises employees, spend most of the time communicating with, motivating, training, and evaluating employees, planning, and directing employees’ work
May be directly responsible for the hiring, orientation, training, and supervision of staff in the region
Assists with developing the regional annual compliance and supplemental monitoring schedule and assigning monitors to conduct reviews.
Assists with ensuring all applicable juvenile justice programs and services in the applicable Monitoring and Quality Improvement region receive at least one annual compliance review and applicable supplemental review(s).
Aids and supports the Monitoring and Quality Improvement staff.
Serves as a peer on annual compliance or supplemental programmatic monitoring reviews.
Update all needed information in the Program Monitoring and Management (PMM) system in the Department’s Juvenile Justice Information System (JJIS), if applicable.
Assist in providing technical assistance and in the development of an outcome-based corrective action plan (OBCAP), if applicable, and perform verification monitoring site visits to determine compliance with the OBCAP and provide information to the program area, contract manager, and program/provider.
Reports any critical issues noted during annual compliance or supplemental program monitoring reviews to the Regional Monitor Supervisor and aids in the completion of the program alert form.
Reviews quarterly Prioritization and Planning Monitoring tool and participates in the development of the annual compliance and supplemental programmatic monitoring review schedule.
Assists the Prioritization and Planning unit in the annual review and development of standards, guidelines, and monitoring tools.
Coordinates and/or participates in meetings, committees, training events, workgroups, peer reviews, and task force groups, as requested.
Coordinate pre-operational and post-operation reviews for new programs and provide information to the program area and contract manager.
May be requested to assist program area staff with performing incident management reviews and relay the information back to the program area.
Responsible for reviewing and editing all annual compliance reports and supplemental monitoring summaries to ensure their accuracy and timely completion.
Provides training and consultation to Department staff in monitoring services.