Division Sales Manager

Agiliti•New York, MA

1d•$165,537 - $288,628•Remote

About The Position

Purpose: The Division Sales Manager is a pivotal figure in driving business growth, managing sales processes, and guaranteeing top-tier service delivery for Agiliti’s customers. Key Responsibilities: Business Opportunities: Identify and capitalize on business prospects within existing and new customers. Collaboration : Partner with the sales specialist to identify and close new business opportunities. Sales Process Management: Oversee sales processes with both new and existing customers. Contract Management: Ensure timely and precise contract renewals. Service Delivery:Collaborate with sales and operations repair teams to ensure customer satisfaction. Monitor and ensure adherence to contract terms regarding service frequency, inventories and volumes. Ensure field teams are planning optimal routes. Oversee the monitoring of contract consumption. Loaner Management:Monitor dedicated loaner inventories for sufficiency. Track overdue loaners and devise plans for retrieval from customers upon repair return. Staffing Analysis: Determine when additional staff is needed to support business demands. Order Monitoring: Supervise orders in the Align system, ensuring prompt follow-ups for purchase orders. Ensure orders are closed promptly. Business Review: Ensure routine (quarterly) business reviews are conducted with customers at $60,000 annual revenue or more. Customer Relations: Identify customer issues promptly, resolve any arising challenges. Plan educational in-services with customers and monitor preventable equipment damage for proactive planning. Equipment Handling: Oversee the equipment pickup and delivery process utilizing field teams. Team Leadership & Communication: Provide guidance to field teams, communicate clear expectations, and create a culture of accountability.

Requirements

B.S. degree in Business or related experience and/or equivalent combination of education and experience
Ability to travel 50% of the time or more

Nice To Haves

10+ years SPD/GI Lab/OR sales and service experience
Solution/Conceptual sales and sales management experience
Working knowledge of SPD/GI Lab/OR
Experience in hospital executive level negotiations

Responsibilities

Identify and capitalize on business prospects within existing and new customers.
Partner with the sales specialist to identify and close new business opportunities.
Oversee sales processes with both new and existing customers.
Ensure timely and precise contract renewals.
Collaborate with sales and operations repair teams to ensure customer satisfaction.
Monitor and ensure adherence to contract terms regarding service frequency, inventories and volumes.
Ensure field teams are planning optimal routes.
Oversee the monitoring of contract consumption.
Monitor dedicated loaner inventories for sufficiency.
Track overdue loaners and devise plans for retrieval from customers upon repair return.
Determine when additional staff is needed to support business demands.
Supervise orders in the Align system, ensuring prompt follow-ups for purchase orders.
Ensure orders are closed promptly.
Ensure routine (quarterly) business reviews are conducted with customers at $60,000 annual revenue or more.
Identify customer issues promptly, resolve any arising challenges.
Plan educational in-services with customers and monitor preventable equipment damage for proactive planning.
Oversee the equipment pickup and delivery process utilizing field teams.
Provide guidance to field teams, communicate clear expectations, and create a culture of accountability.