Division Manager of Care Coordination RN

HCA•Salt Lake City, UT

67d•Onsite

About The Position

This position is incentive eligible. Job Summary and Qualifications The Manager of Care Coordination, contributes to the company's mission and vision by overseeing the implementation and directly managing the PSG enterprise care coordination and value-based programs strategy in their assigned division. The Manager of Care Coordination supervises the division care coordination team and works collaboratively with corporate, division, and practice operations teams to design, implement, and support ambulatory care coordination and value-based processes. The Manager of Care Coordination will serve as the tactical leader for the division's government and commercial value-based payor programs and will be responsible for championing care delivery enhancement in the primary care space. This position is based in Salt Lake City, Utah at Division Headquarters, this role is office-based and will require occasional travel across the Division and to the Corporate Office in Brentwood, TN. Job Summary and Qualifications Leads and manages the implementation of a standardized and consistent approach for ambulatory care coordination processes for the division Manages the division care coordination team Develops and maintains subject matter expertise in care coordination, population health, quality management, and performance improvement Actively contributes to the development and supervises the implementation of the enterprise care coordination and value-based programs strategy Provides leadership to drive work for clinical improvement and care delivery enhancement in the primary care space Provides guidance to division on complying with the requirements of government and commercial value-based payor programs Acts as a support for HCA Physician Services Group Quality Improvement and Patient Safety initiatives, as directed Monitors and communicates with Operations regarding care coordination strategies, findings, and trends Provides education to employees and Medical Staff and supports ongoing education related to care coordination and value-based initiatives Participates in development of division Quality Strategic Planning Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement".

Requirements

Bachelor's Degree required; Master's degree preferred
Registered Nurse in state of residence required.
Previous experience working in quality, population health, or in care coordination/care management highly desired
Knowledge of ambulatory practice operations and organizational policies, procedures, systems and objectives
Ability to mentor, influence, and manage through highly matrixed reporting relationships
Project Management: Skilled in project planning, task prioritization, effectively manages resources, outcomes measurement, and tracking; takes initiative and exercises good judgment
Strong analytical and problem solving skills with the ability to quickly draw conclusions and make recommendations is required
Exceptional teamwork skills and comfort working in a highly collaborative and matrixed environment
Ability to communicate clearly and effectively. Demonstrated strong oral and written communication skills required
Effective change leadership knowledge and skills
A comfort, or even preference, for an environment of discovery and uncertainty
Proficient in Microsoft Office applications and others as required; strong Excel skills preferred
Ability to work under minimal direct supervision but maintain a high degree of communication of current work activity with supervisors
Some travel across division may be required

Responsibilities

Leads and manages the implementation of a standardized and consistent approach for ambulatory care coordination processes for the division
Manages the division care coordination team
Develops and maintains subject matter expertise in care coordination, population health, quality management, and performance improvement
Actively contributes to the development and supervises the implementation of the enterprise care coordination and value-based programs strategy
Provides leadership to drive work for clinical improvement and care delivery enhancement in the primary care space
Provides guidance to division on complying with the requirements of government and commercial value-based payor programs
Acts as a support for HCA Physician Services Group Quality Improvement and Patient Safety initiatives, as directed
Monitors and communicates with Operations regarding care coordination strategies, findings, and trends
Provides education to employees and Medical Staff and supports ongoing education related to care coordination and value-based initiatives
Participates in development of division Quality Strategic Planning

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.