Division Clerk - Medical Surgical

Cleveland Clinic•Fort Wayne, IN

3d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. The Division Clerk is responsible for clerical, receptionist, communication, office supply procurement duties, tasks and related services under the direction and supervision of professional nursing staff. Also, performs other duties that support the efficient functioning of the unit.

Requirements

High School Diploma or GED.
Knowledge of medical terminology required.
Basic office equipment and computer skills required.
Demonstrates a positive, concerned and sensitive response in the work place.
Interacts with patient, visitors and all personnel in a courteous, helpful manner, and resolves conflict in a constructive manner.
Maintains confidentiality regarding patients, families and co-workers.
Demonstrates respect for individual cultural and social differences.
Requires ability to work independently, under pressure and meet strict deadlines.
Strong customer service and team orientation.
Ability to establish and maintain friendly and cooperative relationships with those contacted in the course of work.
Ability to accurately perform multiple tasks simultaneously and meet multiple demands.
Flexibility in daily actions and duties.
Requires full range of body motion, manual and finger dexterity, and eye-hand coordination.
Requires extensive sitting.
Requires corrected vision and hearing to normal ranges.
Requires working under stressful conditions and irregular hours.
Exposure to communicable diseases and or body fluid.
Follows standard precautions using personal protective equipment as required.

Nice To Haves

Previous health care experience preferred.
Medical Assisting course/experience preferred.

Responsibilities

Accurately transcribes and processes all orders.
Advises RN of orders that require immediate attention.
Prepares, maintains, and processes all charts.
Refers specific questions to appropriate health care professional.
Compiles statistics; processes memos, schedules patients diagnostics/appointments.
Files/records mail.
Follows appropriate nursing services and hospital policies and procedures related to admissions, transfers, discharges, and expirations.
Handles all communications between nursing unit, physicians, and departments with accuracy, courtesy and confidentiality.
Completes errands in an efficient manner.
Inventories, orders and stores supplies as directed.
Maintains a neat and orderly work area.
Navigates facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records).
Provides efficient and effective use of telecommunication and information technology systems.
Other duties as assigned.