Director, Nursing Services - Medical Surgical Services Division

UIOWA • Iowa City, IA

5d

About The Position

This position is accountable for leadership and management of the performance of the Medical Surgical Services Division for patient care services in the Department of Nursing Services and Patient Care within the University of Iowa Health Care and Clinical Enterprise by the initiation, promotion and maintenance of clinical, research, financial and administrative principals. The Director of Medical Surgical Services (MSS) is accountable to enhance the organization’s capacity to perform by addressing the patient and family centered care management, strategic leadership, change management, quality management, relationship management, information knowledge management, resource management and personal/professional development objectives that follow. This position will Lead and motivate teams through periods of organizational change, ensuring continued alignment with business goals and long-term vision. They will foster a culture of adaptability and resilience within the team, promoting a positive approach to identifying and addressing challenges as well as collaborate with cross-functional teams and senior leadership to integrate change management activities into project plans and ensure a cohesive approach.

Requirements

• Master’s degree in Nursing or related field. If Master’s Degree is in a related field, a Baccalaureate Degree in Nursing is required
• Current, valid license to practice nursing in Iowa
• Comprehensive (7-10 years) experience in an administrative position in a large, complex health care organization with demonstrated ability to work with multiple disciplines to ensure effective health care operations with progressive leadership in an acute inpatient setting
• Excellent verbal and written communication skills to serve as a liaison and to collaborate with physicians, staff, patient, and other customers
• Demonstrated experience assuring patient safety, quality of care and compliance in a regulatory environment with various state and federal agencies and the Joint Commission
• Demonstrated job-related experience and/or commitment to fostering a respectful and supportive environment in the workplace or academic setting.
• Demonstrated experience developing budget strategy, priorities and negotiating resource issue
• Role model Service Excellence principles
• Must be proficient in computer and software applications

Nice To Haves

• Current knowledge of University policies and procedures
• Certification in a role or specialty through a nationally recognized professional nursing certification body
• Experience working in a union environment
• Knowledge of nursing research and EBP programs related to Medical Surgical Nursing care

Responsibilities

• Human Resources Management: Work across multiple nursing functions and with medical and hospital leaders to create a consistent approach to HR management. Hold unit leaders within a department accountable for high performance and high engagement by articulating expectations, monitoring performance and providing feedback consistently across areas of responsibility. Approve resource allocations and staffing models. Develop and retain qualified nursing leadership staff and build an effective leadership team.
• Financial and Data Management and Analysis: Develop strategy for budget priorities for multiple nursing education and research functions and negotiate among them to address resource issues. Hold nurse managers and other leaders accountable for managing respective budgets. Work with own leaders within and external to area to innovatively address and resolve budget issues. Establish reliable revenue cycle processes, including working with nurse managers, staff nurses and physicians on documentation to support billed charges.
• Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction: Work across multiple nursing functions to develop, monitor and enhance quality and service indicators and business processes. Oversee patient satisfaction and quality indicators. Assure that clinical services, educational programs, and research activities are in compliance with all applicable internal and external requirements, including Joint Commission.
• Patient Care/Services Delivery: Work across multiple nursing functions and with nurse managers and associate directors to implement best care practices and new models of care/service. Address implementation issues across nursing functions and with other departments. Incorporate the principles of Service Leadership to ensure positive patient/customer relations.
• Planning and Goal Management: Develop departmental strategic plan and integrate it with other functions; guide nurse managers and associate directors in developing action plans for implementation; monitor progress to goal completion. Assure integration of goals across functions.
• Communication/Collaboration: Serve as liaison between staff, medical staff, and nursing and healthcare leadership. Engage and collaborate with physicians to identify opportunities for improvement, program development and capital budgeting. Communicate with external agencies and constituencies to address issues and answer questions. Serve as liaison among multiple clinical functions, research, and education units to support collaboration in identifying opportunities for improvement and program development.
• Education Programs: Administer nursing education programs. Develop effective orientation and staff development programs. Maintain a climate of learning that promotes collaborative experiences for students in the University Health Science Colleges and other health care programs. Participate in and present educational programs to staff and University colleges and programs. Develop and support efficient systems for patient education.
• Research Administration: Collaborate with other leaders to identify evidence based practice and research opportunities. Assure access to nursing research and healthcare information. Benchmark best practices with comparable settings.

Benefits

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees