Division Administrative Support and Data Coordination Specialist

Justice Resource Institute • Salem, MA

18h • $23 - $33

About The Position

Are you the Division Administrative Support and Data Coordination Specialist we’ve been searching for? In this role, you will have the opportunity to share your passion for helping others by working with our team! JRI’s Children's Friend and Family Services division is committed to assisting families and their children who are dealing with substantial behavioral, emotional, and mental health challenges. Our mission is to ensure they can access the vital services necessary for them to flourish at home, in school, and within their communities. The Division Administrative Support and Data Coordination Specialist will play a key role supporting the CFFS Division in the collection, entry, and coordination of essential data to support overall operations, including quality assurance, compliance, and improvement initiatives. Compensation The pay range for this position is $22.50 to $33.00 per hour . The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future.

Requirements

• Must be 21 years or older.
• Candidates must have a bachelor’s degree in human resources or related field.
• Ability to use Microsoft Office Suite and Excel, including building and managing spreadsheets.
• Experience with platforms used for human resources (UltiPro) and medical records (eHana), including running reports.
• Excellent computer skills using a variety of applications and programs along with the ability to quickly learn additional tools.
• Experience and comfort working in a health and human service environment.
• Strong organizational skills and attention to detail.
• Ability to work independently in a fast-paced environment.
• A valid driver’s license and the ability to travel between sites.
• Background and driving record checks will be performed

Nice To Haves

• Prior human resources, office management or administrative experience preferred.

Responsibilities

• Provide project support for division-wide initiatives that ensure quality systems and services across the agency.
• Project support will include a variety administrative task such as organizing and maintaining project documentation, coordinating communication efforts, and meeting facilitation as well as technical tasks such as customizing systems, and testing systems prior to deployment.
• Work in collaboration with a variety of departments to support the development, maintenance, and integration of a variety of electronic systems.
• Relevant systems may include Salesforce, Learn365, SharePoint, Classy and a variety of other development software’s, UKG, the Microsoft Suite (including Microsoft Forms and Power BI) and other systems as needed.
• Provide end user support including initial user training, creation of training documents, providing on demand support, and facilitating user adoption of new systems.
• Support efforts to monitor the effectiveness of systems and workflows, identifying opportunities for improvement and ensuring that solutions are delivered effectively.
• Performs other related duties as assigned.

Benefits

• Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact.
• We offer a $2,000 bilingual bonus to new hires who speak a second language other than English!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level