Division Account Manager

Energy TransferPhoenix, AZ
2d

About The Position

Manage a team of Area Account Managers representing 500+ direct fuel locations in the Northeast of the United States. Role requires a willingness to problem solve and drive efficiencies to facilitate further growth. The ideal candidate will have a hunger to learn as the role will touch on all aspects of the business including customer relationships, finance, legal, real estate, pricing, and business development. Interpersonal skills are a must. Fostering relationships with customers as well as coaching your team of Area Account Managers will be a daily activity. If you possess a solution-oriented mindset and want to broaden your abilities in all aspects of business, this role will be a great fit for you.

Requirements

  • Bachelor’s degree in business or related field recommended
  • 8+ years of experience
  • A minimum of three (3) years management experience
  • Ability to travel 50%25 of the time
  • Must be flexible to work evenings and weekends.​
  • Advanced knowledge of Microsoft Office Suite with ability to learn various other systems utilized including Salesforce & Power BI
  • Possess exceptional customer relations skills and negotiations skills.

Responsibilities

  • Drive EBITDA through Company-owned and Dealer-owned businesses
  • Responsible for profit and loss of entire Division
  • Exceed budget expectations for your Division
  • Proactively manages the renewals of existing customer contracts
  • Manage, develop and mentor a team of Area Account Managers
  • Develop site-level strategic plans focused on delivering increased EBITDA, free cash flow and organic sales growth
  • Recommend capital expenditures intended to deliver exceptional returns
  • Provide support to annual budget development
  • Manage all areas related to Area Account Managers including but not limited to: EBITDA Growth Customer Relations Brand Standards Value Added Programs Rental & Royalty Income Employee Training Communications Quality Store Visit Surveys Mystery Shops Performance Reviews (including key performance metrics) Employee Development and Succession Planning
  • Assist with contract renewals
  • Build relationships internally that foster an atmosphere of inter-departmental cooperation and customer service excellence
  • Cultivate relationships with Dealers
  • Provide superior customer service by responding efficiently and in a timely manner including outside of normal business hours
  • Represent Company interests with the highest standards of professionalism.
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