District Turn Manager

MMS Group•Warrensville Heights, OH

About The Position

At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage properties, you'll shape communities, build lasting relationships, and grow your own career along the way. We're proud to be ranked among the top in ORA Power Rankings and to hold a 4.6 rating on Glassdoor from our very own team. When you join GoldOller, you're not just finding a job. You're finding a place where you belong, a purpose you can believe in, and a company that invests in your future. Ready to make an impact? Apply today! Position Summary A District Turn Manager, under the direction of the Regional Manager, is responsible for overseeing and completing the make ready process at a set portfolio of communities in multiple geographic locations, whereas ensuring units are being prepared for showing and occupancy and doing that in a way that meets our standards of excellence as set forth in this job description.

Requirements

Ability to read financial reports, sketches, and blueprints.
Strong organizational, multitasking, and communication skills.
Knowledge of Fair Housing, ADA, OSHA, and building codes.
Conflict-resolution and team-leadership skills.

Nice To Haves

RealPage/OneSite/Ops Technology experience (preferred).

Responsibilities

Keep all make-ready information up to date in company software.
Walk and inspect all vacant units; create accurate punch lists.
Complete pre-move-out and post-vacate inspections within required timelines.
Schedule and manage all vendors involved in the turn process.
Ensure standard units are ready within 5 business days and upgraded units within 14.
Assign daily/weekly tasks to make-ready techs and monitor progress and quality.
Complete final inspections and ensure quality control for all vendors.
Report and follow up on warranty repairs.
Meet work-order goals and maintain property cleanliness and safety standards.
Walk property regularly and support capital projects as needed.
Maintain a clean, organized shop with adequate supplies.
Complete monthly preventive maintenance tasks and documentation.
Assist with vendor hiring and oversight.
Support emergency call response when scheduled.
Help manage turn budgets and control inventory/purchasing.
Inspect units for accurate move-in/move-out charges.
Ensure accurate billing for resident service requests.
Manage purchase orders and verify vendor invoices.
Ensure 90% of vendors use Ops Technology.
Lead and support the on-site maintenance team.
Conduct weekly team meetings and promote a positive work environment.
Communicate consistently with Regional, Community, and Service Managers.
Ensure all reports and software entries are accurate and completed on time.
Maintain company equipment responsibly and uphold professional appearance standards.
Provide friendly, professional interactions with residents.
Share important information with clear, well-written notices.
Participate in community events and court hearings when needed.

Benefits

12 Paid Holidays
Up to 2 weeks Paid Time Off in the first year (with more earned as you grow with us)
A Celebrate YOU Day (to use at your leisure for any special occasion)
Comprehensive Medical, Dental, and Vision Plans (available after 60 days of employment)
Company-Paid Health Reimbursement Account
Paid Maternity Leave
Company-Paid Life Insurance
Company-Matched 401(k) Retirement Savings Plan
Complimentary access to GoldOller property amenities - including pools, fitness centers, wellness classes, and more!
Company-Paid Certifications & Licensing
…and so much more!