District Team Lead

SpinXpress•McAllen, TX

32d

About The Position

At SpinXpress, we're redefining the laundry experience by creating clean, bright, and welcoming spaces that prioritize excellent customer service. As a District Team Lead, you'll play a crucial role in realizing this mission. You'll oversee multiple store locations, guiding high-performing teams and ensuring every customer interaction embodies our commitment to quality and care. This is an opportunity to grow with a forward-thinking brand that values people, progress, and service excellence. You'll manage daily operations and foster a positive workplace culture. We're looking for a hands-on leader with experience in retail, hospitality, or food service, who is business-savvy and energized by a fast-paced environment. At SpinXpress, you’re not just managing stores—you’re helping redefine an entire industry. We offer a competitive salary with bonus potential, discounted laundry services, and a supportive, team-oriented culture. If you're ready to lead with impact and be part of something transformative, apply now and join us in shaping the future of laundry.

Requirements

Bachelor’s degree or equivalent work experience
Previous experience in operations or other related fields
Strong experience in the retail or food service industries
Strong problem-solving and critical-thinking skills
Strong leadership and development qualities
Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices
Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction
Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel

Responsibilities

Create a workplace culture that is consistent with SpinXpress' goals and identify the mission, vision, and values of SpinXpress
Recruit, interview, select, hire, and develop an appropriate number of managers and attendants
Focus on developing the team to drive customer and operational excellence
Track and forecast operational trends and analysis
Develop procedures in accordance with HR regulations
Coach, mentor, and develop staff, including overseeing new employee onboarding
Empower employees to take responsibility and expect accountability with consistent feedback
Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment
Maintain employee work schedules, including training, call-ins, and managing overtime hours
Develop and implement processes and procedures to maintain operational excellence (quality, speed, efficiency, and output) continuously