District Team Lead

SpinXpress•Houston, TX

32d

About The Position

Join SpinXpress as a District Team Lead and lead the future of laundry with us! We're an innovative company on a mission to deliver exceptional customer service experiences. At SpinXpress, we believe in creating modern, welcoming spaces that redefine the laundry industry for our customers and our team. As a District Team Lead, you'll have the opportunity to inspire and guide high-performing teams across multiple locations, ensuring every customer's experience reflects our commitment to quality and care. Your role will also involve overseeing daily operations, fostering a positive workplace culture, and supporting the launch of our new Fresh and Commercial divisions. We're looking for a hands-on leader with experience in retail, hospitality, or food service who is business-minded and thrives in fast-paced settings. If you're a proactive and adaptable people-first leader eager to shape a growing brand, this could be the perfect role for you. At SpinXpress, we offer a competitive salary, bonus potential, discounted laundry services, and flexible scheduling. You'll be part of a supportive, laid-back, and team-oriented culture where your leadership will set the foundation for our continued growth and innovation. Ready to lead with purpose? Apply now and help us transform the way laundry gets done!

Requirements

A Bachelor’s degree or equivalent work experience is required for this position
Previous experience in operations or related fields is essential
The ideal candidate should have a strong background in retail, hospitality, or food service
Demonstrated leadership and development qualities are a must
Problem-solving and critical-thinking skills are crucial for this role
Knowledge of basic economics, budgeting, and accounting principles is necessary
Proficiency in Microsoft Windows environment, including Excel, is required

Responsibilities

Establish a workplace culture aligning with SpinXpress objectives and define the mission, vision, and values of SpinXpress
Recruit, conduct interviews, select, hire, and nurture an appropriate number of managers and attendants
Focus on team development to enhance customer satisfaction and operational excellence
Monitor and predict operational patterns and analysis
Create procedures complying with HR regulations specific to the Houston, TX district
Guide, support, and develop staff, including overseeing the onboarding process for new employees in the Houston, TX district
Encourage staff to take ownership and ensure accountability through consistent feedback
Lead employees to meet productivity, quality, and goal achievement expectations set by the organization
Manage employee work schedules, including training, call-ins, and overseeing overtime hours
Implement and refine processes and protocols to sustain operational excellence (quality, speed, efficiency, and output) continuously
The ability to serve as a knowledgeable resource to the management team is essential for providing leadership and direction