District Team Lead

SpinXpress•Chicago, IL

21d

About The Position

At SpinXpress, we're on a mission to revolutionize the laundry experience with our vibrant and innovative spaces. As a District Team Lead, you'll be at the forefront of this movement, leading multiple store locations and inspiring high-performing teams. Your role is crucial in ensuring every customer interaction reflects our dedication to quality and care. You'll oversee daily operations, cultivate a positive workplace culture, and drive operational excellence across all stores. This is your chance to grow with a brand that values people, progress, and exceptional service. We're seeking a dynamic leader with experience in retail, hospitality, or food service who thrives in fast-paced environments. Your business acumen and customer focus will be key in motivating teams and delivering outstanding results. At SpinXpress, we offer competitive pay, flexible scheduling, and a supportive, team-oriented culture. Join us in not just managing facilities, but in reimagining an entire industry. Apply now and lead with purpose as we transform how laundry gets done.

Requirements

A Bachelor’s degree or equivalent work experience is required for this position
Previous experience in operations or related fields is essential
The ideal candidate should have a strong background in retail, hospitality, or food service
Demonstrated leadership and development qualities are a must
Problem-solving and critical-thinking skills are crucial for this role
Knowledge of basic economics, budgeting, and accounting principles is necessary
Proficiency in Microsoft Windows environment, including Excel, is required

Responsibilities

Establish a workplace culture aligning with SpinXpress's objectives and define the mission, vision, and values of SpinXpress
Recruit, conduct interviews, select, hire, and nurture an appropriate number of managers and attendants
Focus on team development to enhance customer satisfaction and operational excellence
Monitor and predict operational patterns and analysis
Create procedures complying with HR regulations
Guide, support, and develop staff, including overseeing the onboarding process for new employees
Encourage staff to take ownership and ensure accountability through consistent feedback
Lead employees to meet productivity, quality, and goal achievement expectations set by the organization
Manage employee work schedules, including training, call-ins, and overtime hours
Implement and refine processes and protocols to sustain operational excellence (quality, speed, efficiency, and output) continuously
Serving as a knowledgeable resource to the management team is key to providing effective leadership and direction.