District Repair & Maintenance Manger

24 Hour Fitness • Village of Valley Stream, NY

3d

About The Position

The District Repair and Maintenance Manager is responsible for overseeing repair
and maintenance operations across for all buildings and equipment within an
assigned district, ensuring the efficient management of district repair and
maintenance (R&M) and capital expense budgets. This role executes special
projects and directly manages a team of Technicians and Specialists within a
district. This role partners with Regional Vice Presidents, District Managers,
and Club General Managers to uphold facilities standards, policies and implement
projects. Additionally, the manager provides on-site support in clubs, covering
repairs and services as required.

Requirements

• Minimum of 5 years of facilities/engineering management experience.
• Experience leading in a multi-unit environment.
• Knowledge of scheduling and staffing facilities maintenance teams and personnel.
• Strong interpersonal, motivational, communication, organization, and training skills.
• Highly organized and able to handle a multi-task environment independently.
• High level of professionalism, honesty, integrity, and an excellent work ethic.
• Diligence and a strong understanding of liability issues, general safety in a publicly operating business.
• Proficiency in use of Microsoft Office Applications (Word, PowerPoint, Outlook & Excel).
• Ability to manage and track work orders for multiple locations through a work order management system.
• Ability to manage a budget and understand basic financial implications of work being performed.
• High school diploma, or General Educational Development G.E.D
• Knowledge and understanding of safety procedures, prioritizing member and team member safety at all times is required.

Nice To Haves

• Bachelor's degree in operations management, supply chain or related field.
• Facilities leadership experience within the fitness industry strongly preferred
• Facilities leadership experience within retail, hospitality or related industry.
• Trade skills in plumbing, HVAC, electrical, fire safety and or pool equipment.

Responsibilities

• Hire, train, and develop a team of Technicians and Specialists to meet the needs of the district, including ongoing mentorship, performance management, and accountability of their direct reports.
• Review and approve processes related to time and labor, and expense management.
• Assign and escalate technical concerns as required to Specialists for additional troubleshooting.
• Create alignment and consistency with execution of tasks.
• Oversee cleanliness pilots including direct leadership of associated janitorial staff.
• Conduct weekly meetings to review the status of District Facilities management, including Specialist areas of pool maintenance, plumbing, HVAC, and electrical -- coach/develop and redirect where appropriate.
• Provide technical guidance on facilities issues and projects.
• Provide direction and scheduling on priority focus.
• Ensure proper execution of the Facilities Department's Standard Operating Procedures.
• Provide direction and demonstration of proper operation and maintenance of all interior and exterior areas that are within the leased premises of each club.
• Communicate with all levels of field leadership of specific club maintenance and repair needs and facilitates direction and follow through on these items with the General Managers, Technicians, and Specialists.
• Manage and review the workflow process in work order management system to verify immediate and long-term actions/projects are completed.
• Work in conjunction with their Order Processing Rep (OPR) to manage purchasing and outsourced work using the work order management system.
• As a player-coach, will actively perform repairs and maintenance in clubs alongside the technicians and specialists as needed.
• Responsible for managing and coordinating the Technical Resources across the District. (Power Washers, Lifts, Floor Scrubbers, etc)
• Scheduling regular facility maintenance routines. (Pools, Preventative Maintenance, drains, HVAC, etc.)
• Manage all budget aspects related to R&M, purchasing, and vendor expenses ensuring that expenses are merited, reasonable and in-line with company spending guidelines
• Manage bid process and approval for outside vendors for larger projects and participates in the coordination of sizable projects.

Benefits

• paid time off
• medical and dental coverage
• 401k with match for qualifying positions
• a free gym membership
• discounts on products and personal training
• Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees