District Manager - SoCal & NV

SmartStop Self Storage • Riverside, CA

24d • $90,000 - $120,000

About The Position

Think Outside the Box! Join a Company Thats Changing the Game! At SmartStop Self Storage, we believe in embracing change, driving innovation, and elevating every team members journey. About Us SmartStop Self Storage (NYSE: SMST) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we operate 200+ properties (and growing!) across 24 states and D.C. in the U.S. and four provinces in Canada . Our 600+ team members are the heart of our business, delivering an award-winning customer experience year after year. Weve earned Newsweeks Best Customer Service for three consecutive years (20212023) and the prestigious Reputation 800 Award (2023) . Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running a reflection of the feedback we get from the people who matter most: our employees. Were growing fast and we want you to grow with us. Salary: Starting at $90K + Bonus District Manager Southern California and Nevada Were looking for a self-driven, self-aware, leader whos devoted to inspiring and motivating their team and providing exceptional customer experience.

Requirements

• Must have multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental.
• Proven ability to consistently meet and exceed performance standards.
• Excellent communication, interpersonal, and motivational skills.
• Proven ability to lead, develop, and coach staff.
• Strong analytical and problem-solving abilities.
• Ability to prioritize multiple projects and deal with numerous interruptions.
• Works well under pressure while meeting deadlines consistently.
• Ability to work independently with minimal supervision
• Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry.
• Exceptional communication, people skills, and time management skills.
• Proficient in MS Office and web-based systems.
• Passion for customer service excellence and coaching staff.

Nice To Haves

• Bachelors Degree preferred.

Responsibilities

• Accountable for all district store activities and operations impacting customers, staff, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources.
• Meets company revenue goals by achieving or exceeding monthly budget expectations.
• Conducts facility audits to ensure physical and operational standards are being met.
• Directly oversees daily activities and scheduling of staff and provides feedback, positive and corrective.
• Recruits, interviews, and hires new staff members.
• Leads by example, creating a climate in which staff want to do their best by leading and communicating a shared vision with teammates and providing coaching and development.
• Travels within the designated area to every store and to other designated locations as directed by the company to attend meetings and training sessions

Benefits

• Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus.
• Comprehensive group healthcare includes medical, dental, vision and life insurance.
• 401(k) with a generous employer match.
• Paid Time Off
• Monday thru Friday work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Manager