District Manager

7 Leaves CafeHuntington Beach, CA
7h$70,000 - $80,000Onsite

About The Position

We're looking for someone who is passionate about people and business to be a key driver as a District Manager at 7 Leaves Cafe. The District Manager strives to Be That Change in serving those who are, by guiding and cultivating a strong team of Store Managers to deliver a consistent customer-first service model. You'll be responsible for ensuring that your district upholds the 7 Leaves Standards and expectations - operationally, financially, and culturally. You will be overseeing multiple Store Managers and guide them to turn company strategy into tangible outcomes at the store level.

Requirements

  • Strong business acumen and ability to analyze, interpret, and act on financial and operational data through performance management, coaching, and team development.
  • Deep operational knowledge of store systems, rhythms, and brand standards.
  • Strong organizational, interpersonal, and problem solving skills to execute on key responsibilities and thrive in a fast-paced environment with resilience and adaptability
  • Emotionally intelligent and values-driven, with the ability to lead through care, clarity, and consistency, modeling discipline, quality, and service expectations daily.
  • Technologically competent with Google Workspace, Microsoft Office, POS systems, and internal reporting tools.
  • Minimum 2 years of store leadership experience, preferably in food and beverage or retail.
  • Proven track record of delivering business results through store operations and team development.
  • Experience managing store-level KPIs including PACE, labor, and customer satisfaction.
  • Skilled in recruiting, training, and retaining high-performing team members.
  • Familiarity with compliance audits, safety protocols

Responsibilities

  • Customer Experience [Sales Builder] Being a sales builder through championing a customer-focused culture, prioritizing hospitality, accuracy, and engagement.
  • Ensure that all stores are delivering on the 7 Leaves expectations of service, quality, and cleanliness to deliver on a culture of safety and operational integrity across the district.
  • Partner with store managers in evaluating customer feedback and creating action plans for sustainable improvement.
  • Empower store teams to use real-time insights to evolve service standards and enhance brand loyalty.
  • Conduct store audits and visits to assess execution, identify performance gaps, and guide improvement plans.
  • Business Driver [Profit Builder] Own district-level P&L accountability, including oversight of labor, COGS, and controllable expenses.
  • Monitor financial performance and address variances promptly to achieve budgeted goals.
  • Plan and manage budgets for the district, ensuring alignment with business objectives and seasonal trends.
  • Analyze store-level data to drive strategic decisions and implement revenue-driving tactics, while ensuring that customer satisfaction is the priority.
  • Improve mobile app usage, upselling behaviors, and participation in local and regional promotions.
  • Ensure daily operations align with brand standards, health & safety regulations, and food handling protocols.
  • People Developer Lead, coach, and support Store Managers in developing high-performing, values-aligned teams.
  • Conduct regular performance reviews, provide consistent feedback, and establish clear and challenging development plans for Store Managers to support organizational objectives.
  • Identify high-potential team members and drive succession planning to support internal growth.
  • Partner with HR to recruit, train, and retain top talent that embodies the 7 Leaves Core Values.
  • Develop understanding of each Store Managers motivations and opportunities through psychological safety, emotional intelligence, and a culture of collaboration across teams.
  • Maintain accountability for team results and follow up with coaching and corrective action plans to improve performance.
  • Strategic Leader Champion store-level rollouts of new initiatives, including but not limited to LTOs, company programs, or policy updates.
  • Translate company-wide strategies into actionable district-level plans with clear milestones.
  • Set clear priorities to improve efficiency, consistency, and quality that align with sales goals, growth objectives, and service standards.
  • Use data to guide performance conversations, drive accountability, and focus teams on meaningful outcomes.
  • Share real-time insights and field learnings to inform broader business planning and innovation.
  • Collaborate cross-functionally with Training, R&D, Brand/Marketing, HR, and others to execute programs effectively and support store operations.

Benefits

  • Team Member Discounts - Enjoy your favorite 7 Leaves drinks on and off the clock.
  • Comprehensive Benefits Package - Medical, dental, and vision insurance available for eligible team members to support your health and well-being.
  • Leadership Development Programs - We invest in your growth through hands-on training, mentorship, and professional development opportunities.
  • Collaborative & Supportive Culture - Be part of a dynamic team where creativity, authenticity, and fun are always on the menu.
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