District Manager

United Smart TechHouston, TX
12dHybrid

About The Position

For more than 25 years, Asurion has led innovation in tech solutions while building a culture where employees feel valued and supported. We help people stay connected by providing expert advice, reliable repair services, and device protection across all their technology. Position Overview The District Manager is responsible for driving sales, operational excellence, and exceptional guest experiences across 10–20 retail store locations . This role partners closely with store leaders to ensure strong performance, consistent execution, and alignment with Asurion’s Core Values. This is a full-time, hybrid position that includes remote work, in-office collaboration, and frequent travel to assigned store locations. The duties listed are intended to describe the general nature of the role and may be subject to change; additional responsibilities may be assigned as business needs evolve. The duties listed are intended to describe the general nature of the role and may be subject to change; additional responsibilities may be assigned as business needs evolve

Requirements

  • Strong business acumen and data-driven decision-making skills
  • Effective communication and leadership abilities
  • Global and cultural awareness with experience leading diverse teams
  • Proven relationship management and coaching capability

Responsibilities

  • Lead and oversee operations, sales, and performance across assigned retail stores
  • Drive profitability by reviewing P&L, managing expenses, and calculating monthly store bonuses
  • Conduct bimonthly sales meetings and ongoing coaching with store leaders
  • Ensure consistent execution of sales behaviors, customer service standards, and Connected Home product knowledge
  • Reinforce the Serve, Solve (Resolve), and Sell approach in every customer interaction
  • Maintain strategic recruitment practices to ensure adequate staffing levels
  • Monitor customer feedback and sales metrics, providing coaching as needed
  • Use data to identify trends and create action plans to improve performance
  • Conduct quarterly store assessments and monthly/quarterly business reviews with senior leaders
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