District Manager, Janitorial

ABM US•Tustin, CA

6h•$80,000

About The Position

ABM is seeking a District Manager, Janitorial to lead and manage large-scale janitorial operations and facilities services across multiple client sites. This position will oversee both soft services (janitorial, sanitation, and front-of-house services) and hard services (maintenance, building systems, and infrastructure), ensuring exceptional service delivery, operational excellence, and client satisfaction. This is a key leadership role responsible for driving team performance, optimizing service outcomes, and championing safety and innovation across the portfolio.

Requirements

Bachelor’s Degree preferred; High School Diploma or GED or Experience: 5+ years in a leadership role overseeing large-scale janitorial and facility operations, including direct oversight of both soft and hard FM services.
Facilities Expertise: Deep knowledge of custodial programs, sanitation standards, and technical building systems.
Leadership: Strong background managing union and non-union workforces, with experience handling performance management, coaching, and team development.
Client-Centric: Proven ability to manage client expectations, foster partnerships, and deliver service excellence.
Innovative Mindset: Able to identify opportunities for automation, sustainability, and operational efficiencies.
Strong proficiency in Microsoft Office Suite.
Excellent communication, leadership, and problem-solving skills.
Ability to travel frequently within the assigned district.

Responsibilities

Develop and execute a strategic plan that aligns with ABM’s operational goals and client expectations.
Lead, mentor, and motivate multi-disciplinary teams across janitorial, engineering, and maintenance functions.
Champion a culture of excellence, continuous improvement, and safety.
Partner with HR and recruiting teams to attract and retain top talent within janitorial and technical teams.
Direct daily janitorial operations, ensuring cleanliness, sanitation, and hygiene standards are met across all client properties.
Oversee hard services operations, including HVAC, electrical, plumbing, and other core building systems.
Manage and execute facility upgrades, capital improvement projects, and special initiatives.
Ensure union compliance, resolve labor issues, and foster positive labor-management relations.
Drive cost efficiencies through vendor management, resource planning, and process improvements.
Serve as the primary point of contact for clients, ensuring responsive communication and issue resolution.
Build and maintain strong, trusted relationships with client executives, internal departments, and key partners.
Regularly meet with clients to review KPIs, quality performance, and satisfaction metrics.
Leverage CMMS and data tools to track performance, schedule maintenance, and optimize labor and supply costs.
Promote adoption of smart building technology, green cleaning solutions, and automation where appropriate.
Remain current on emerging trends in facilities and janitorial innovation to keep ABM competitive.
Ensure strict adherence to ABM’s safety standards and regulatory requirements (OSHA, EPA, local codes).
Develop, communicate, and enforce emergency preparedness plans and risk mitigation procedures.
Drive a safety-first culture by providing training, enforcing policy, and recognizing safe behaviors.