District Leader

Supercuts-posted 1 day ago

Full-time • Manager

Redlands, CA

5,001-10,000 employees

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We are seeking a dynamic and results-driven District Leader to oversee 8–10 Supercuts salons. The District Leader is responsible for driving business performance, developing salon leaders, ensuring consistent guest experiences, and managing overall operational excellence. This role requires a strong balance of people leadership, business acumen, and operational execution to deliver profitability and growth.

Recruit, train, coach, and mentor Salon Managers and their teams to achieve operational and financial goals.
Create a culture of accountability, engagement, and continuous improvement across all salons.
Provide ongoing performance feedback and conduct regular evaluations to ensure team success.
Ensure all salons consistently meet Supercuts brand standards, guest service expectations, and operational procedures.
Conduct regular salon visits to review performance, compliance, staffing, and guest satisfaction.
Support implementation of company initiatives, new programs, and marketing campaigns.
Analyze and manage salon-level P&L statements to maximize sales growth, control costs, and drive profitability.
Develop action plans with Salon Managers to address gaps in performance and increase overall district results.
Monitor KPIs including revenue, labor, productivity, and guest retention.
Partner with Salon Managers to execute local marketing and community engagement strategies.
Ensure a consistent focus on guest satisfaction and retention.
Drive initiatives that increase average ticket, service frequency, and retail performance.

3+ years of multi-unit management experience (retail, salon, or service industry strongly preferred).
Proven track record of achieving P&L results and improving business performance.
Strong leadership, coaching, and team-building skills.
Excellent communication, problem-solving, and organizational skills.
Ability to travel regularly across assigned salons.
Valid Cosmetology License

Competitive Base Salary: $75,000 annually
Bonus Opportunity: Monthly bonus based on district P&L performance
Comprehensive benefits package (medical, dental, vision, match 401k, paid time off)
Ongoing training and professional development
Growth opportunities with a recognized and respected national brand

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