District Facilities Operations Director
About The Position
Serve as the primary liaison among tenants, property management, and service partners, ensuring effective communication and alignment. Lead and oversee facilities operations, including building systems, security, janitorial, food and beverage, and groundskeeping. Maintain smooth daily operations across academic, research, corporate, and public spaces. Develop, enforce, and maintain policies, procedures, and systems to promote operational excellence, sustainability, and efficiency. Coordinate and unify teams for daily district activities, acting as a key representative to tenants and the broader community. Collaborate with event planning teams and vendors to support community and tenant programs, ensuring facilities readiness and safety for events. Anticipate and address operational requirements before, during, and after events. Set goals and metrics for facilities performance, tenant satisfaction, and operational efficiency. Manage vendor contracts and service-level agreements to guarantee quality, cost-effectiveness, and accountability. Identify and implement opportunities for process improvement, technology adoption, and sustainability initiatives. Develop and manage annual operating and capital budgets, ensuring fiscal responsibility and alignment with organizational objectives. Supervise, develop, and foster a collaborative, accountable culture among facilities staff and service providers, strengthening district partnerships.
Requirements
- Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field required.
- 10+ years of progressive facilities operations, property management, or related experience in a complex, mixed-use environment.
- Proven track record overseeing vendor relationships, managing diverse and complicated stakeholders and driving teams towards operational efficiency.
- Experience supporting or coordinating event operations in public or tenant-facing spaces.
- Strong leadership and interpersonal skills with the ability to engage diverse stakeholders.
- Excellent organizational and problem-solving skills with a focus on operational excellence.
- Financial acumen, including budget development and management.
Nice To Haves
- Master’s degree preferred.
- Academic, research, or corporate campus experience strongly preferred
Responsibilities
- Serve as the primary liaison among tenants, property management, and service partners, ensuring effective communication and alignment.
- Lead and oversee facilities operations, including building systems, security, janitorial, food and beverage, and groundskeeping.
- Maintain smooth daily operations across academic, research, corporate, and public spaces.
- Develop, enforce, and maintain policies, procedures, and systems to promote operational excellence, sustainability, and efficiency.
- Coordinate and unify teams for daily district activities, acting as a key representative to tenants and the broader community.
- Collaborate with event planning teams and vendors to support community and tenant programs, ensuring facilities readiness and safety for events.
- Anticipate and address operational requirements before, during, and after events.
- Set goals and metrics for facilities performance, tenant satisfaction, and operational efficiency.
- Manage vendor contracts and service-level agreements to guarantee quality, cost-effectiveness, and accountability.
- Identify and implement opportunities for process improvement, technology adoption, and sustainability initiatives.
- Develop and manage annual operating and capital budgets, ensuring fiscal responsibility and alignment with organizational objectives.
- Supervise, develop, and foster a collaborative, accountable culture among facilities staff and service providers, strengthening district partnerships.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
