District Director

Michaels • Irving, TX

1d

About The Position

The District Director is responsible for leading and developing a district of retail stores to achieve sales, profit, and operational goals while fostering a positive and engaging experience for both team members and customers. This role requires a results-driven leader who can build high-performing store teams, drive business growth, and ensure operational excellence across all locations.

Requirements

• 6-8+ years of progressive responsibility leading multiple retail business units.
• Fiscal management experience and budget oversight
• Proven track record of outstanding leadership in managing and motivating distributed teams
• Passion for the customer, stores, the product and the business model
• Success in overseeing operations team in a results driven retail environment.
• Demonstrate ability to achieve goals through influencing, partnering and developing productive relationships with senior leadership and line managers across the business
• Excellent people leader, team builder and collaborator who navigates well through diverse, rapidly changing work environments
• Energized by challenges, with a strong attention to detail and commitment to high performance work and talent development.
• Maintains a strategic big picture mindset while driving operational excellence.
• The successful candidate will need to be energized by challenge, be attentive to details, credible and dedicated to producing work and developing talent at the highest level

Nice To Haves

• Bachelor’s Degree

Responsibilities

• Lead, coach, and develop Store Managers to deliver sales targets, customer satisfaction goals, and operational excellence.
• Drive business growth by analyzing sales trends, identifying opportunities, and implementing strategic initiatives across the district.
• Champion a positive team member experience by cultivating a culture of recognition, engagement, and accountability.
• Partner with cross-functional teams (operations, HR, LP, merchandising, marketing, etc.) to align on business priorities and execution.
• Monitor store performance through key metrics (sales, payroll, inventory, customer feedback, etc.) and take action to address gaps.
• Ensure compliance with company policies, procedures, and operational standards.
• Lead by example through regular store visits, providing hands-on support and feedback to Store Managers and teams.
• Represent company values and act as a culture ambassador within the district.
• Communicate district performance, including progress and actions, to the Regional Vice President.
• Actively seek new methods to improve store productivity.
• Visit the competition often, taking note of new trends and opportunities to improve our business.
• Lead the shrink, safety and physical security programs in partnership with Loss Prevention to deliver goals and a safe and secure environment.
• Ensures stores are following key operational inventory awareness.
• Clearly communicate objectives and priorities to the team creating alignment with the Company’s strategic goals, clearly defining and communicating the district’s goals to achieve a singular vision across the team.
• Encourage two-way communications and promote shared learning, empowering team members to resolve issues by delegating tasks to the appropriate level.
• Create a sense of urgency and entrepreneurial leadership style among your team.
• Demonstrate agility in leadership style and flexibility of approach, with the ability to think strategically (high-level) and tactically (to drive execution).
• Recruit, train, and retain top talent to build a pipeline of future leaders.
• Establish an innovative, collaborative, accountable, and inclusive culture that attracts and retains talent in the organization.
• Manage performance and be a strong developer of talent.
• Drive succession planning and talent development for areas of responsibility.
• Execute a strong onboarding program for all new and newly promoted managers.
• Manage performance to support the district's growth needs.
• Build a strong leadership bench for internal future growth through career pathing programs.
• Communicate clear goals and expectations.
• Ensure consistent delivery of an exceptional customer experience that reflects the company’s brand and values.
• Model and ensure store teams provide a great customer experience through operational and interpersonal processes and procedures.
• Execute company merchandising strategies to drive customer engagement.
• Lead and support community involvement.
• Develop a culture that empowers team members to maximize the quality and quantity of customer service they offer.
• Execute other corporate initiative or duties as assigned, including but not limited to, special assignments i.e. (mentoring, merchandise committees, captainships, etc.).
• Other duties as assigned

Benefits

• At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees