District Account Manager

Securitas • San Antonio, TX

2d • $55,000 - $60,000 • Onsite

About The Position

As a District Account Manager, you will support multiple key global clients by delivering best-in-class security services. You will lead a team of supervisors and security officers, engaging with senior client stakeholders and managing security projects to meet performance, conduct, and behavioral standards. The role requires a tactical leader capable of executing projects on time, within budget, and aligned with predefined objectives.

Requirements

• Previous management and leadership experience in a security or similar environment.
• Strong operational and management skills, including planning, organizing, and decision-making abilities.
• Experience in employee scheduling, training, and performance management.
• Customer service management experience with a proven track record of delivering superior service.
• Excellent communication and interpersonal skills.
• Demonstrated ability to innovate and drive positive change.
• Professionalism, ethical conduct, and integrity.
• Adaptable and data-driven with strong problem-solving skills.

Nice To Haves

• High-level qualifications in risk management and avoidance (preferred).

Responsibilities

• Manage day-to-day operations of the site security team, including scheduling, training, counseling, mentoring, and performance management.
• Ensure compliance with operational standards, company policies, and client expectations.
• Act as the primary point of contact for client representatives, addressing concerns and maintaining strong relationships.
• Oversee security projects from initiation to completion, ensuring they meet objectives and quality standards.
• Implement solutions to enhance efficiency, safety, and security protocols.
• Maintain operational excellence by achieving key performance indicators (KPIs) and service level agreements (SLAs).
• Develop and execute training programs and standard operating procedures for security personnel.
• Conduct audits, manage access control systems, and ensure compliance with safety regulations.
• Lead by example, demonstrating Securitas' core values of Integrity, Vigilance, and Helpfulness.

Benefits

• Includes medical, dental, vision, and life insurance, along with 401K and 5 accrued PTO days.
• Career development opportunities and training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed