Distribution Systems Analyst

Airgas•Independence, OH

4d•$60,000 - $85,000

About The Position

The Distribution Systems Analyst is responsible for development and support of the Organization’s Processes, Technical Training, and Technology. This role’s focus is driving effective change in people, process, and technology while fulfilling operational support needs. The successful candidate requires the ability to gain deep, technical understandings of systems, design and implement process improvements, and soft skills necessary for influencing a wide stakeholder base and executing successful change management. . Provide frontline support for Distribution systems and On-board Computer GUI and applicable interfaces to Distribution Systems, including calls in off hours and weekends. This includes, but may not be limited to, terminal related issues such as trip printing, hours of service issues, and trip data capture. Build the skill set and knowledge base of Planners through continuous improvement training and analysis on specific issues. Develop and produce Distribution Key Performance Indicators and other scorecards to maximize continuous improvement efforts. Perform regular data checks and maintenance to insure systems are running efficiently Ongoing development and implementation of process improvements for Logistics and Distribution. Liaise with Business and Information Technology (IT) to implement value-added system updates Drive timely resolution of system performance issues through IT Coordinate Requirements gathering, Design review, test script creation, Integration/Performance/UAT activities as part of break-fix and enhancement requests Act as local expert for “what-if” scenarios as related to customer master data change request analysis such as, but not limited to, tank upgrade analysis, forecast algorithm changes, and reorder point adjustments Act as super user for Distribution and Logistics Systems Provide coaching and feedback to Logistics Center Leadership on Planner performance and training needs

Requirements

Bachelor's Degree required
2 years experience as a Business or Data Analyst
Expert-level mastery of MS Excel/Google Sheets (Array formulas, Nested Functions, Index/Match/XLOOKUP, Power Query, Pivot Tables, and Scripting/Macros).
Working knowledge of Power BI
RoadNet/Roadshow or related fleet operation systems experience

Nice To Haves

Project Management Tools, experience working with project tracking tools like Jira, Azure DevOps (ADO), or SmartSheets
Continuous Improvement Methodologies, Lean Six Sigma Green Belt or Yellow Belt certification

Responsibilities

Provide frontline support for Distribution systems and On-board Computer GUI and applicable interfaces to Distribution Systems, including calls in off hours and weekends. This includes, but may not be limited to, terminal related issues such as trip printing, hours of service issues, and trip data capture.
Build the skill set and knowledge base of Planners through continuous improvement training and analysis on specific issues.
Develop and produce Distribution Key Performance Indicators and other scorecards to maximize continuous improvement efforts.
Perform regular data checks and maintenance to insure systems are running efficiently
Ongoing development and implementation of process improvements for Logistics and Distribution.
Liaise with Business and Information Technology (IT) to implement value-added system updates
Drive timely resolution of system performance issues through IT
Coordinate Requirements gathering, Design review, test script creation, Integration/Performance/UAT activities as part of break-fix and enhancement requests
Act as local expert for “what-if” scenarios as related to customer master data change request analysis such as, but not limited to, tank upgrade analysis, forecast algorithm changes, and reorder point adjustments
Act as super user for Distribution and Logistics Systems
Provide coaching and feedback to Logistics Center Leadership on Planner performance and training needs