Distribution Operations Director

Revelator • New York, NY

2d

About The Position

As Revelator’s senior leader for the digital distribution supply chain, you will own the end-to-end pipeline, from catalog ingestion and metadata compliance to DSP connectivity and incident resolution. Leading the Distribution Operations team, you will serve as the company’s subject matter expert on DDEX standards and partner with Product and Engineering to drive platform improvements. This role requires a blend of technical fluency and leadership, with the ability to manage complex delivery specifications alongside team KPIs and client relationships.

Requirements

• 5–7 years of experience in technical music distribution or supply chain leadership.
• Advanced DDEX ERN expertise, including the ability to troubleshoot and discuss specs with engineering teams.
• Hands-on proficiency with XML and a deep understanding of ISRC, ISWC, and metadata standards.
• Proven success in managing DSP technical relationships and delivery pipelines.
• Experienced people leader capable of running operational cadences and developing team members.
• Ability to build operational workflows and reporting infrastructure from the ground up.
• Excellent cross-functional communicator comfortable working with Product and BD stakeholders.

Nice To Haves

• Experience at leading music tech companies or distributors (e.g., DistroKid, FUGA, or equivalent).
• Expertise in managing large-scale catalog migrations across distribution systems.
• Technical familiarity with APIs, SFTP, and distribution delivery infrastructure.
• Proficiency in SQL and data reporting tools like Looker or Tableau.
• Experience collaborating with Engineering teams in Agile or sprint-based environments.
• Participation in industry groups like DDEX to drive standards and best practices.
• Strong command of Monday.com and modern operational dashboarding tools.
• Enthusiasm for exploring AI-driven tools to enhance operational performance.

Responsibilities

• Strategic Leadership: Direct the global distribution team to ensure seamless content delivery for both in-house and client-facing pipelines.
• Critical Incident Ownership: Act as the primary escalation point for distribution issues, coordinating cross-functional resolution between internal teams and DSP partners.
• Concierge & Priority Management: Oversee the "Concierge" service to ensure high-priority releases are monitored and protected.
• Technical Relationship Management: Manage Revelator’s technical partnerships with DSPs, ensuring stable integrations and smooth onboarding of new connections.
• Data Standards Authority: Serve as the internal SME for DDEX and digital music data standards to inform both operational and engineering decisions.
• Business Intelligence: Develop and maintain the reporting infrastructure to provide leadership with actionable data and drive continuous operational improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 11-50 employees