Distribution Customer Support Specialist

Keller ISD•Keller, TX

13d•Onsite

About The Position

SUMMARY: Contributes to the smooth flow of information, communications, educational materials, and supplies throughout the district. Assists in receiving, storing, issuing and delivering of equipment, tools, and supplies. The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description. · Model KISD core organizational beliefs and values; perform duties effectively and efficiently for the purpose of supporting and contributing to high student achievement. · Provide program support and service delivery; communicate effectively within and across teams and participate in cross-functional work groups. · Maintain a commitment to the District mission; model District expectations through personal leadership and actively support the efforts of others to achieve District goals.

Requirements

High school diploma or equivalent; or combination of education and experience
Valid Texas driver’s license with a record of safe driving
One year of successful experience in logistics operations within a collaborative team environment.
Must be 18 years of age or older
Knowledge of effective inventory management methods and practices
Ability to conduct on-site inspections
Ability to understand and follow detailed written and oral instructions
Strong communication and interpersonal skills to foster positive interactions
Ability to apply safety rules and regulations for job assignments and equipment
Proficiency in Microsoft Office Suite, including Excel
Skilled in team building and collaboration to implement, measure, and improve programs and services

Responsibilities

Guide collaborative efforts to support effective delivery of instructional materials to the assigned areas of the district.
Collaborate with various departments to support the receipt, storage, retrieval, and distribution of instructional materials and supplies.
Prepare annual inventory reports for designated units and functions; implement and oversee inventory management processes; and conduct inspections of instructional materials.
Compile and maintain all physical and computerized reports, records, and other documents required for instructional material function of the distribution department: submit data to appropriate state agencies.
Follow established safety procedures and techniques when performing job duties, including lifting and carrying. Operate tools, equipment, and vehicles in accordance with prescribed safety guidelines.
Correct unsafe conditions in the work area and promptly report any issues that cannot be immediately resolved to the supervisor.
Adhere to district safety protocols and emergency procedures.
Maintain safety standards in compliance with federal, state, and insurance regulations.
Communicate departmental activities to other district offices and administrators and represent the distribution department as needed in meetings and related activities.
Maintain confidentiality.
Accurately report work hours using the time clock to report start and end times.
Utilize effective communication skills; ensure that all interactions are supportive, courteous, and respectful.
Pursue Professional Development activities; ensure that Professional Development activities are aligned with District goals and initiatives.
Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
Comply with the Professional Code of Ethics and Standard Practices for Texas Educators.
Follow District safety protocols and emergency procedures.
Perform other related duties as assigned.