Distribution Coordinator
About The Position
Under minimal supervision, this position acts as a liaison between the cased good operations group, customer service representatives, other internal departments and outside transportation representatives to ensure customer satisfaction and to resolve any resulting issues. Generates daily warehouse documentation to support, picking, shipping, inventory, receiving and logistics activities for the distribution center. Works with management and compliance department to ensure company policies are followed in accordance to all state, federal and international regulations.
Requirements
- High school diploma or equivalent
- 3+ years in direct or related experience
- Requires excellent communication, analytical, negotiation and organizational skills
- Experience involving customer contact, problem resolution and related product knowledge
- Must be able to plan, communicate and organize multiple priorities
Responsibilities
- Schedules inbound, outbound, and export transactions of finished goods and any miscellaneous materials
- Works with Compliance, Customer Service, internal and external customers and carriers to ensure all required documentation is processed accurately
- Generates reports for case goods operations
- Creates transfers of cased goods between facilities in accordance with guidelines
- Completes transaction of stock movement activities and performs inventory audits/reconciliation if needed
- Cycle counts, investigates and resolves inventory issues with Distribution Manager, Supervisors and Compliance
- Processes sales orders, tasting room orders, POS, QC, winemaker and some off-site warehouse requests and expedites as necessary
- Provides customer service and builds rapport by investigating issues with various departments and provides resolution
- Expedites orders to ensure on-time delivery; prioritizes customer orders
- Gives recommendations that can improve the overall effectiveness and efficiency
- Actively seeks to provide leveled scheduling to promote best flow for distribution operations
- Follows company policies and participates in all aspects of safety.
- Verifies finished case goods orders staged for delivery are complete and accurate utilizing SAP
- Assists with project implementation and special duties as assigned
- Participates in year-end cycle counts
- Participates in Lean initiatives
- Participates in maintaining an organized and safe work environment
- Practices safety conscious behaviors in all aspects or the process or procedures
- Identifies process improvements
Benefits
- Delicato Family Wines offers its employees a generous and comprehensive benefits package. The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents. Additional health benefits include life, disability and flexible spending accounts. Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
