Distribution Center Manager

PUBLISHERS CIRCULATION FULFILLMENT • Pittsburgh, PA

2d • $70,000 - $80,000 • Onsite

About The Position

This exempt position concentrates efforts in the training, evaluation and supervision of the distribution services staff at a specific Distribution Center location(s). Maintaining the appropriate application of company policies and procedures to ensure customer service and financial goals and objectives are met and/or exceeded is a primary area of responsibility.

Requirements

• Good verbal and written communication skills
• Must have thorough knowledge of the Independent Contractor Services Agreement
• Computer knowledge including Microsoft Office and Lotus Notes
• The ability to prioritize, manage and perform multiple tasks simultaneously
• Able to lift and move 30-50 lbs of newspapers multiple times on a daily basis
• The understanding that the focus of the Distribution Center is to meet and/or exceed the established customer service objectives
• Able to operate an automobile
• Must have reliable vehicle, valid driver's license in the state where residing, and automobile insurance at limits required by PCF
• Able to work weekends and overnight/early morning hours
• Able to work in warehouse type environment
• Requires 4-6 years related work experience.
• Bachelors Degree or equivalent.

Nice To Haves

• Familiar with SAP a plus
• Have thorough knowledge of computer use
• Extensive knowledge of geography and demographics of assigned area

Responsibilities

• Overall management of assigned Distribution Center(s).
• Active management of daily operations to ensure quality service to customers.
• Management of employees to ensure compliance with company policy and procedures.
• overall management of staffing including recruiting and training of new employees.
• Oversee training to employees in all phases of the distribution services operation.
• Conduct and supervise regular evaluations for distribution staff.
• Coordinate and provide safety training for distribution staff.
• Review and approve all carrier compensation, payroll ledgers, and expense statements.
• Able to identify problematic operational issues before they reach crisis stage.
• Able to prioritize tasks assigned during crisis situations that may affect service to customers.
• Able to evaluate distribution staff performance.
• Ensures client’s subscriber complaints are resolved satisfactorily.
• Able to complete analysis of service problems then create and implement service improvement plan.
• Conducts regular analysis of Distribution Center expenses to find productivity improvements.
• Oversee the process of contracting of Independent Contract Carriers, including the accurate completion of all documents as well as filing contracts securely.
• Using automobile, visually verify delivery of newspapers and other products.
• Experience and ability to train manager under his/her supervision

Benefits

• Work for an innovative, growth-oriented organization, unafraid to take bold steps to secure its future.
• Work alongside passionate and innovative “can-do” team members committed to success.
• Work for a third-generation family-owned business that values its employees and customers above all.
• Be part of a transforming business, building our future as a delivery company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees