Distribution Center General Manager

SiteOne Landscape Supply, Inc.•Carlisle, PA

57d•Onsite

About The Position

SiteOne has seen tremendous growth over the last few years, and we are expanding our distribution center network to ensure best in class service levels to our branch locations. We are looking to hire a Distribution Center General Manager that will be responsible for the launch and ongoing operation of our new DC located in Carlisle, PA. This position will work with cross functional teams to identify and implement solutions to enhance DC operations while continuously lowering costs, standardizing service levels, increasing throughput, and increasing the efficiencies within the DC. The ideal candidate will have previous distribution center senior leadership experience, experience with implementing a WMS, and a proven track record of providing exceptional customer service for a wholesale or retail organization while fostering a safe and productive work environment. Experience with new site startup and process building and documentation is preferred.

Requirements

4-year degree or equivalent industry experience
10+ years' leadership experience in distribution operations
A track record of providing superior customer service and exceeding expectations
Strong verbal and written communication skills
High level of attention to detail
Ability to prioritize, meet deadlines, and work in a fast-paced environment
Demonstrated ability to interact effectively with customers and staff at all organizational levels
Proficient in Microsoft Office suite and WMS functionality

Nice To Haves

Experience in the green distribution, irrigation, nursery, or landscape industry is a plus, but not required
Experience launching a new distribution center (site buildout and staffing)
Experience implementing a SaaS based warehouse management application (Manhattan preferred)

Responsibilities

Drive day-to-day efficiencies at the SiteOne DC through an analytical and customer first mindset.
Successfully lead a team of Distribution Leaders, Associates, and Support Functions.
Work with internal business units to ensure processes and service levels meet the needs of the Branches and customers.
Identify key performance indicators and service metrics to drive performance, measure consistency and implement best-in-class standards.
Ensure appropriate systems, processes, and people are in place to meet and exceed defined targets.
Manages monthly and annual budget, identifies opportunities for improvement and completes a root-cause analysis on driving factors.
Develop leaders to be capable of coaching, counseling, and motivating associates on safety, customer service, productivity, and engagement.
Ensures all company and HR policies are communicated and followed.
Ensure a Safety First environment in and outside of the DC by leading safety programs, ensuring associates receive safety training, enforcing safety procedures and addressing safety issues.
Develop, document, and execute standard operating procedures.
Analyze and recommend improvements to current systems and processes, fosters a continuous improvement mindset and promotes one with the DC team.
Develop, measure, and analyze performance and develop improvement plans to maximize efficiency.
Responsible for inventory accuracy, audit execution, and quality control.
Other duties and responsibilities as assigned.