Distribution Center Coordinator

CFS Brands LLC • Charlotte, NC

11d • Onsite

About The Position

Supports daily warehouse operations with a strong emphasis on customer service, order accuracy, and transportation coordination.

Requirements

• Minimum 3 years of experience in distribution operations, with at least 1 year in a Lead or equivalent role.
• Strong reading, writing, and communication skills.
• Proficient in Microsoft Office and capable of learning warehouse systems quickly.
• Experience with customer-facing communication, shipping processes, and transportation coordination.

Nice To Haves

• Continuous Improvement or Lean experience preferred.

Responsibilities

• Serve as a primary operational contact for Customer Service regarding order status, discrepancies, and issue resolution.
• Review and validate customer orders, identify discrepancies, and coordinate necessary corrections.
• Ensure all timelines for order fulfillment, samples, and customer requests are met.
• Prepare shipping documentation including packing slips, bills of lading, international paperwork, and shipping labels.
• Coordinate daily pickups with carriers, freight forwarders, and parcel partners.
• Record and track lot numbers and delivery information accurately in the system.
• Inspect outbound trailers and notify leadership of any quality or compliance issues.
• Support outbound traffic across all channels, including Truckload, LTL, UPS/FedEx, and specialized customer requirements.
• Perform general warehouse tasks including receiving, cycle counts, parcel packing, workstation setup, and housekeeping.
• Support workflow management on the floor, including preparation for huddles, daily planning, and coordination with Supervisors.
• Assist with training team members on standard work, packing expectations, workstation layouts, and system processes.
• Complete computer-based data entry for shipping, inventory, planning, and KPI inputs.
• Organize clerical documents including weigh tickets, correspondence, and shipping files.
• Support administrative tasks related to SQDC updates, process charting, and daily management routines.
• Participate in 5S, Kaizen events, problem solving, and continuous improvement initiatives.
• Maintain accurate and current standard work documents and support SOP/work instruction updates.
• Support Charlotte’s safety program through participation in audits, hazard mapping, and corrective actions.
• Maintain a clean and safe work area and proactively report or correct unsafe conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees