Distinguished Product Designer (UX/UI), Digital Innovation

Edwards Lifesciences • Alton, IL

3d

About The Position

How you will make an impact: This is an exciting opportunity to join a team identifying unmet patient needs and boldly designing a new category of digital products for Edwards Lifesciences. Edwards’ Advanced Innovation & Technology team is deeply dedicated to solving the complex challenges in the broader structural heart field in order to transform treatment and significantly improve patients’ lives around the world. Edwards Lifesciences Advanced Innovation & Technology (AI&T) division has a unique opportunity for a Distinguished Product Designer (UX/UI), Digital Innovation to join our growing team, to be part of the team driving a new digital innovation portfolio for the future of Edwards Lifesciences. Be part of the team to build and implement the strategy for needs driven innovation within the AI&T incubator driving a multi-disciplinary project team to identify opportunities. This highly collaborative role will partner with multiple teams that compete on numerous projects based on value proposition and feasibility of new products. We’re seeking a Product Designer who blends strong UX research capabilities with hands-on UX/UI design. This strategic role will own end-to-end discovery and delivery – from framing the problem, conducting research, and synthesizing insights to designing UX/UI and validating solutions to drive a new and evolving digital innovation portfolio for the future of the organization.

Requirements

• Bachelor's Degree or Equivalent in Engineering, Science or Business Administration with 12 years of relevant experience -OR- Master's Degree or equivalent with 10 years of relevant experience -OR- Ph.D. or equivalent with 8 years of relevant experience (Degree in Industrial Design or Computer Science strongly preferred)
• Proven product/UX/UI design experience
• Strong track record of working in cross-functional teams developing and shipping new software/digital products in the healthcare domain
• Experience in design strategy and design thinking
• Experience designing for digital products/services spanning multiple hardware platforms (e.g. desktop, tablet, phone)
• Strong interaction and visual design skills, experience using common prototyping tools (e.g. Figma, Adobe XD, Sketch, etc.)
• Experience in structuring and conducting UX research (qualitative and quantitative methods)

Nice To Haves

• Experience with MedTech/healthcare workflows, EHR integration, clinical environments, or FDA/IEC usability standards strongly preferred
• Basic understanding of front-end development (HTML/CSS) for effective collaboration
• Strong and inspirational presentation skills, adaptable to various audiences ranging from design reviews to executive-level forums
• Experience working with remote software engineering teams (i.e. international)
• Strong entrepreneurial background
• Experience with data visualization
• Familiarity with implantable medical devices
• Cardiovascular domain knowledge and understanding of cardiovascular anatomy and physiology preferred
• Ability to quickly evaluate solution viability, courage to fail fast and learn from mistakes
• Practical knowledge of clinical and biostatistics
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Data-driven but ability to make decisions based on imperfect information
• Understanding of business strategy, competitive landscape, regulatory environment, and clinical data
• Familiar with regulatory, compliance, and related requirements
• Demonstrated ability to develop relationships to drive alignment of objectives
• Proven successful organizational and project management skills
• Strict attention to detail
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast-paced environment
• Ability to represent leadership on projects within multiple areas, interfacing with project managers, team and middle to senior management
• Ability to consult in a project setting within multiple areas, interfacing with low to middle management
• Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
• Proficient in Microsoft Office Suite
• Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

Responsibilities

• Oversee the end-to-end user experience for digital products in the AI&T incubator, building a strong design culture within the organization
• Lead generative UX research studies to complement voice-of-customer (VOC) market research in collaboration with the product manager
• Lead UX design for developing and implementing intuitive high-fidelity user interface (UI) prototypes and iterations, to be ultimately used in the clinic/hospital setting
• Collaborate with product manager (PM), technical program manager (TPM), and software engineers (SWE) on requirements, roadmaps, and execution of project deliverables
• Understand and define clinical workflow and user (clinician and/or patient) interaction with the digital product, rapidly creating wireframes to outline the experience
• Optimize user workflows for scalability and adaptability
• Lead and execute rapid user/usability testing, synthesizing feedback into actionable design improvements for digital prototypes
• Actively contribute to generation of new digital product concepts, prioritization/screening of concepts, and de-risking through data-driven methods
• Partner with internal technology and business leaders to identify, develop and execute new product opportunities.
• Be an influencer for futuristic and disruptive thought patterns and digital technologies that can become breakthrough solutions.

Benefits

• Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees