Dispute Resolution Specialist

Summit Fire And Security • Mendota Heights, MN

44d

About The Position

The purpose of the Dispute Resolution Specialist is to is to research and resolve short and over payments for all subsidiaries.

Requirements

• 1+ years relevant work experience in accounts receivables and cash applications, required.
• Must have the ability to effectively read, write and communicate in English with employees and customers.
• Strong interpersonal, written, and oral communication skills.
• Ability to operate a computer, use Microsoft Office, required.
• Valid driver's license with acceptable driving record, required.
• Must be able to comply with Summit's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

Nice To Haves

• Associate's and/or bachelor's degree in Business, Finance or similar; preferred.
• 1+ years of account reconciliation and cash research, preferred.
• Strong Excel knowledge, preferred.
• Experience with Oracle, preferred.

Responsibilities

• Research short/over payments and determine if they are valid or invalid.
• Invalid disputes are sent back to Collections to collect.
• Valid disputes are processed as directed.
• Communicates with customers to obtain remittance details for accurate posting.
• Working closely with the AR Specialists and Cash Application team members on payments paid short/over or without remittance details.
• Process customer refunds for all subsidiaries.
• Work with acquisition staff to clear up all unapplied payments after the AR is uploaded.
• Other duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree