Display Graphic Reman Technician I

Canon U.S.A., Inc. • Itasca, IL

33d • $29 - $44 • Onsite

About The Position

Performs used equipment evaluation, repairs, maintenance and preparation per standard used /remanufacturing processes. Performs quality assurance inspections and final testing on finished products. Ensure all units meet or exceed specifications in Department Quality Plan and in the Technical Service Manuals. Ensures specific products and technology programs are executed into the field effectively while maintaining ongoing product quality and services to all stakeholders. Supports the field as needed.

Requirements

• HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience.
• Technical certifications such as A+, Network+ are highly desired.
• Advanced color certification Such as CMP.
• Knowledge of PLC/Control software preferred.
• Knowledge of digital workflows in a color environment desired

Responsibilities

• Field Support - Assists in field support for new product introductions, installations and A2B relocations.
• Informs Management on escalation status.
• Documentation/Knowledge transfer - Maintains and updates problem records and reports any resolved/unresolved problems.
• Ensures all tasks, regardless of owner, are completed in a timely fashion.
• Completes Software upgrades confidently and in a timely manner.
• Must understand and show competence in Media related issues and be able to discuss the interaction between Ink & Media.
• Product Reconditioning - Full understanding of ORS and utilizes its dashboard for field support.
• Assists in maintaining ongoing product quality.
• Performs assigned configurations each day at or above the established benchmark for all models done.
• Completes repairs and maintenance on used equipment within the PRC goals (for either transfer triage/evaluation or for final preparation for delivery or within the Technical Service Manuals guidelines and the Work Instruction and Quality plans.
• Maintains all technical information and Canon property assigned.
• Communicates well with fellow team members, internal customers, supervisors and other internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines.
• Assists with Monitoring and maintaining shop cleanliness and security.
• Assists in maintaining high level of work quality for shop .
• Performs Quality Assurance inspections; write and evaluate test procedures, suggest improvements.
• Performs final test on finished units, confirming finished products meet specifications in Remanufacturing Quality Package and in the Technical Service Manuals.

Benefits

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else
• Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED