Dispensary Manager

Solar Cannabis Co.•Somerset, MA

About The Position

JOB TITLE: Dispensary Manager AUTHORITY & SUPERVISION: Reports directly to the Director of Retail Operations Oversees Assistant Dispensary Manager, Shift Supervisor(s), Budtenders, Inventory Specialists, Entry Agents and General Dispensary operations JOB DUTIES & RESPONSIBILITIES: Daily Store Operations Oversee the day-to-day operations of the dispensary Maintain store compliance with all local, state, and federal regulations Complete all financial reporting Oversee physical inventory as well as, storage and supply of cannabis Oversees all Dispensary team members Coordinate with HR on staffing needs and recruiting process Maintain HR review schedule (60 day Review & Annual Evaluations) and give employees constructive and helpful feedback Coordinate scheduling of Dispensary team members to ensure fair and consistent schedules Manage day-to-day operations of Dispensary and ensure SOPs are followed Update SOPs as changes to policy and/or regulations occur and ensure compliance among team Inspire, motivate, supervise, and provide guidance to Dispensary team members Monitor and maintain inventory levels in coordination with the Inventory team and keep track of expired products Coordinate and communicate necessary information for bi-weekly team/management meetings Coordinate and prepare new hire training materials Collaborate with other department managers on Inventory, pricing, allocations and budget needs. Maintain all systems and equipment with dispensary Troubleshoot and problem solve any equipment, systems or problems that arise Manage financial records and daily cash handling procedures Maintain a clean and organized store Ensures Entry Agents are following all security, compliance and safety procedures Other duties and special projects as assigned Sales and Customer Service Provide and inspire retail staff to deliver best-in-class customer service Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge Lead staff to exceed goals set forth by the Retail Operations Manager Review all customer feedback, requests, and concerns and provide resolutio

Requirements

Bachelor’s degree in Business or related experience preferred
5+ years of experience in a general management position
Cannabis experience preferred
Detail-oriented
Accountability for others
Strong interpersonal skills
Strong leadership, project management, and time management skills
Practical and proactive thinking
Strong problem-solving and organizational skills
Ability to build and maintain positive relationships in order to gain support and results
Minimum of 21 years of age.
Possess valid driver’s license or state ID.
Must pass all required background checks.
Must be and remain compliant with any and all legal or company regulations for working in the industry.

Responsibilities

Oversee the day-to-day operations of the dispensary
Maintain store compliance with all local, state, and federal regulations
Complete all financial reporting
Oversee physical inventory as well as, storage and supply of cannabis
Oversees all Dispensary team members
Coordinate with HR on staffing needs and recruiting process
Maintain HR review schedule (60 day Review & Annual Evaluations) and give employees constructive and helpful feedback
Coordinate scheduling of Dispensary team members to ensure fair and consistent schedules
Manage day-to-day operations of Dispensary and ensure SOPs are followed
Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
Inspire, motivate, supervise, and provide guidance to Dispensary team members
Monitor and maintain inventory levels in coordination with the Inventory team and keep track of expired products
Coordinate and communicate necessary information for bi-weekly team/management meetings
Coordinate and prepare new hire training materials
Collaborate with other department managers on Inventory, pricing, allocations and budget needs.
Maintain all systems and equipment with dispensary
Troubleshoot and problem solve any equipment, systems or problems that arise
Manage financial records and daily cash handling procedures
Maintain a clean and organized store
Ensures Entry Agents are following all security, compliance and safety procedures
Provide and inspire retail staff to deliver best-in-class customer service
Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
Lead staff to exceed goals set forth by the Retail Operations Manager
Review all customer feedback, requests, and concerns and provide resolutio
Other duties and special projects as assigned