Dispatcher -- Facilities Management Administration -- Cornerstone Building (M)

Charleston Area Medical Center Health System • Charleston, WV

5d • Onsite

About The Position

Schedules and dispatches Maintenance and Environmental Services workers and work crews for normal installation, service, or emergency repairs rendered at all CAMC locations.

Requirements

• High School Diploma or GED (Required)
• 1-2 years related experience
• Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
• Maintain and document all applicable required education.
• Demonstrate positive customer service and co-worker relations.
• Comply with the company's attendance policy.
• Participate in the continuous, quality improvement activities of the department and institution.
• Perform work in a cost effective manner.
• Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
• Perform work in alignment with the overall mission and strategic plan of the organization.
• Follow organizational and departmental policies and procedures, as applicable.
• Perform related duties as assigned.

Responsibilities

• Prioritizes work orders based on severity and need.
• Timely and accurate distribute maintenance and environmental services requests to personnel.
• Determines personnel, equipment, and materials required according to the work orders.
• Timely and accurately prepare departmental time records, various statistical reports, purchase orders, etc.
• Orders supplies and equipment and issues them to personnel.
• Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules.
• Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other required information.
• Confers with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees