Dispatcher

Wood County Sheriff's Office • Bowling Green, OH

45d • $27

About The Position

The Wood County Sheriff's Office, located in Bowling Green, Ohio, is seeking dedicated individuals to serve as Dispatch Deputies. This role involves receiving emergency and non-emergency calls from the public, law enforcement, fire departments, and medical personnel. They gather critical information, assess the situation, and dispatch the appropriate emergency services quickly and efficiently. This role requires excellent communication, multitasking, and decision-making skills to ensure public safety and support first responders in the field. Dispatch deputies often work in high-pressure environments and must remain calm, professional, and focused at all times.

The purpose of this position is to receive routine and emergency calls, prioritize calls, and dispatch personnel as needed.

Requirements

• Must be at least 18 years old.
• U.S. citizen or lawfully authorized to work in the U.S.
• Valid Ohio driver's license.
• High school diploma or GED equivalent.
• No felony convictions, including expunged records.
• Must be insurable under Wood County’s insurance carrier.
• No OMVI, DUS, or reckless operation arrests within the last 3 years.
• No misdemeanor drug convictions within the last 5 years; no felony drug convictions.
• Ability to read and speak English; vision correctable to 20/20.
• High school diploma supplemented by six months experience that provides the requisite knowledge, skills, and abilities for this job.

Responsibilities

• Operates telephones, communication equipment, and computers associated with police, fire, and E-911 communications.
• Receives, screens, and monitors routine and emergency calls; categorizes and prioritizes calls; dispatches backup units, ambulances, fire fighters, road crews, utility crews, or others as appropriate; conveys information/instructions to caller as necessary to assist until dispatched units arrive on scene; relays pre-arrival medical instructions to assist in lifesaving treatment; communicates effectively and coherently over radio channels while initiating and responding to radio communications.
• Maintains communications with all parties involved in emergency situations; tracks location of police units, fire and ambulance units; assists emergency personnel in locating addresses; conveys information to/from emergency personnel, general public, public safety agencies, utilities, businesses, and other personnel within the department; notifies medical facilities of patients being transported; conveys en-route patient information to hospital staff for emergency personnel.
• Monitors radio traffic of surrounding law enforcement, emergency, and non-emergency agencies to maintain an awareness of activities outside primary jurisdiction; responds to all county-wide radio traffic.
• Monitors severe weather situations; alerts citizens of severe weather by sounding county-wide sirens and cable television overrides; notifies appropriate staff members, emergency facilities, law enforcement centers, medical facilities, schools, health department officials, and other facilities/agencies of conditions involving severe weather or hazardous material releases.
• Conducts or participates in routine equipment testing, radio station identifications, emergency drills, and testing of emergency systems as needed; maintains records.
• Monitors bank alarms; responds to business and residential alarm calls; checks for alarm permits.
• Operates national and state law enforcement computer systems to retrieve/update criminal information; operates bureau of motor vehicle computer to retrieve motor vehicle/license records; runs inquiries and enters updates on data such as criminal histories, warrants, inmate records, gun permits, driver’s license records, stolen property, or missing/wanted persons.
• Performs basic maintenance of computer system and office equipment, such as backing up data or replacing paper, toner, or ribbons; coordinates service/repair activities as needed.
• Processes a variety of documentation associated with departmental operations, per established procedures and within designated timeframes; distributes documentation or retains records as appropriate; prepares or completes various forms, reports, correspondence, time sheets, logs, fire run sheets, general orders, lost/found animals, or other documents.
• Answers the telephone; evaluates and processes calls; provides information and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
• Performs light cleaning/housekeeping tasks associated with maintaining work areas.
• Provides assistance or backup coverage to other employees or departments as needed.
• Performs other related tasks as required.

Benefits

• Competitive Salary: Starting at $27.31 per hour .
• Comprehensive, Low Cost Insurance: Health, prescription, dental, and vision coverage
• Retirement Plans: Participation in the Ohio Public Employees Retirement System (OPERS) with employee contributions at 10% and employer contributions at 14%
• Paid Time Off: Sick leave accrual, vacation accrual, comp time, and 12 paid holidays annually
• Uniform Allowance: $750 per year
• Professional Development: Paid training and educational stipends
• Additional Incentives: Sick leave incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees