Dispatcher

Carlow University•Pittsburgh, PA

19d

About The Position

Carlow University invites applications for the position of Dispatcher . This position is to act as a Liaison between all visitors, staff, faculty, and students as well as all outside public safety agencies responding to emergencies on campus. properly determine the level of service needed in emergency and non-emergency situations and dispatch the appropriate personnel. Monitors security system, surveillance system, and fire alarm systems and reports alarms to the University Police and County 9-1-1 Center as needed. Contact appropriate staff members for after hour problems (leaks, IT concerns, HVAC problems, lockouts, others) and quickly exercise good judgment in emergency situations, follow oral and written procedures and to maintain communication with all persons involved. Additional Duties: Monitors the main entry to the Residence Halls and ensures the visitors are signed in and issued a visitor pass. Enters all pertinent information into the police programs used by the department and documents all police officer daily activities. Issues temporary parking permits to visitors and staff as needed and processes and issues Staff and Student parking permits per semester. Other duties as assigned by the Chief of Police or Communication Supervisor. We seek an individual with the following qualifications: Applicant must possess at least one year of verifiable experience using telecommunication systems in public safety. APCO Basic Public Safety/Emergency Telecommunications training is preferred. Must be willing and able to pass the APCO Basic Safety/Emergency Telecommunications training within six months of the date of hire. Training is paid for by the University. Applicant must pass a Police Background check including fingerprinting to be certified to retrieve sensitive police data using the JNET computer program and must be able to pass all certification testing for the JNET program within one month from the date of hire. Qualifications: Applicant must complete psychological evaluation, physical exam and drug test. Must have the ability to work with a diverse group of people and excellent interpersonal skills High school diploma or equivalent. Carlow University employees commit themselves to the highest standards of ethical conduct. They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and comply with legal and professional obligations. Carlow University is Devoted to.... A culture of integrity, dignity and respect for all A strong commitment to social justice Ethical forward-thinking leadership Comprehensive medical, dental, vision, life & disability benefits package Tuition benefits for undergraduate and graduate programs Health Savings Account and Flexible Spending Account options Wellness and Employee Assistance Program Complimentary use of Carlow’s fitness center and amenities Carlow University is a comprehensive Catholic University situated in a culturally rich urban setting of Pittsburgh, Pennsylvania. Founded in 1929 by the Sisters of Mercy, an international community of Roman Catholic women with a mission to serve the poor, the sick, and the uneducated. Carlow is an institution grounded in the liberal arts while also offering strong professional programs, committed to engaging its community in a process of life-long learning, scholarship, research, and service. Degrees are offered at the baccalaureate, master's, and doctoral levels. Carlow University aims to provide transformational educational opportunities rooted in social justice for a diverse community of learners, and to empower them to excel in their chosen work as compassionate, responsible leaders in the creation of a just and merciful world. Carlow University employees commit themselves to the highest standards of ethical conduct. They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and to comply with legal and professional obligations. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented in this description. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Applicant must possess at least one year of verifiable experience using telecommunication systems in public safety.
Must be willing and able to pass the APCO Basic Safety/Emergency Telecommunications training within six months of the date of hire.
Applicant must pass a Police Background check including fingerprinting to be certified to retrieve sensitive police data using the JNET computer program and must be able to pass all certification testing for the JNET program within one month from the date of hire.
Applicant must complete psychological evaluation, physical exam and drug test.
Must have the ability to work with a diverse group of people and excellent interpersonal skills
High school diploma or equivalent.

Nice To Haves

APCO Basic Public Safety/Emergency Telecommunications training is preferred.

Responsibilities

Act as a Liaison between all visitors, staff, faculty, and students as well as all outside public safety agencies responding to emergencies on campus
Determine the level of service needed in emergency and non-emergency situations and dispatch the appropriate personnel
Monitors security system, surveillance system, and fire alarm systems and reports alarms to the University Police and County 9-1-1 Center as needed
Contact appropriate staff members for after hour problems (leaks, IT concerns, HVAC problems, lockouts, others)
Monitors the main entry to the Residence Halls and ensures the visitors are signed in and issued a visitor pass
Enters all pertinent information into the police programs used by the department and documents all police officer daily activities
Issues temporary parking permits to visitors and staff as needed and processes and issues Staff and Student parking permits per semester
Other duties as assigned by the Chief of Police or Communication Supervisor