Dispatcher

Lithia & Driveway • Honolulu, HI

14d • $21 - $25

About The Position

Lithia is about…. Earning customers for life – Taking personal ownership – Improving constantly – Having fun! If you are an Automotive Service Dispatcher who shares these goals, we want to talk to you! Responsibilities: The Dispatcher acts as a liaison between the Service Advisors and the Service Technicians and communicates with all members of the Service department and customers to ensure that the Service Department operates at maximum efficiency. Responsible for scheduling shop work. Work must be distributed fairly keeping in mind each technicians skill level. Ensure that technicians follow warranty material disposition procedures. Administer safety and housekeeping policies and procedures. Coordinate parts requirements with the Parts Department. Schedule maintenance of service vehicles and equipment. Ensure that all repair orders are accounted for a closed when the work is completed.

Requirements

• Previous auto dealership service department/dispatch experience preferred
• Excellent organizational and time management skills required
• Commitment to providing the highest quality of customer service
• Initiative and the ability to prioritize problems and make common sense judgment under pressure
• Previous multi-functional office experience a plus
• High School graduate or equivalent, 18 years or older required
• We are a drug free workplace
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status)
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements
• Reasonable accommodations may be made to enable individuals to perform the essential functions

Nice To Haves

• Previous auto dealership service department/dispatch experience preferred.
• Previous multi-functional office experience a plus.

Responsibilities

• The Dispatcher acts as a liaison between the Service Advisors and the Service Technicians
• Communicates with all members of the Service department and customers to ensure that the Service Department operates at maximum efficiency
• Responsible for scheduling shop work
• Work must be distributed fairly keeping in mind each technicians skill level
• Ensure that technicians follow warranty material disposition procedures
• Administer safety and housekeeping policies and procedures
• Coordinate parts requirements with the Parts Department
• Schedule maintenance of service vehicles and equipment
• Ensure that all repair orders are accounted for a closed when the work is completed

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED