Dispatcher

Lineage•Attalla, AL

23h•$20

About The Position

Support the daily scheduling and dispatching of vehicles into and out of loading docks and from the facility for delivery of materials and freight. Provide assistance to the Lineage Transportation Team.

Requirements

High School diploma or GED
Experience in shipping or transportation coordination environment experience or relevant certification
Basic knowledge of shipping and transportation operations and familiarity with import and export processes
Willingness to learn transportation management software
Proficient computer skills including Microsoft Office Suite
Excellent verbal and written communication skills with the ability to interact with internal and external customers
Excellent organizational skills and the ability to function in a fast paced, highly visible, and changing environment
Excellent analytical and problem-solving skills, including the ability to deal with ambiguity

Responsibilities

Prepare dispatch schedule for drivers and equipment daily to achieve customers on time service requirements
Establish and maintain collaborative relationships with carriers to ensure effective usage
Use dynamic routing system to efficiently route product outbound
Create and maintain inbound and outbound orders in the dispatch system
Monitor drivers’ hours to ensure appropriate workload to prevent violations
Coordinate and communicate changes to delivery and backhaul assignments to accommodate for unforeseen circumstances such as late truck arrival, breakdowns, or last-minute customer requests
Address matters that arise and provide recommendations to solve issues in order to meet customer business needs
Identify continuous improvement opportunities for productivity, efficiency, and customer service