Dispatcher

Charlie's Produce•Anchorage, AK

About The Position

CP Logistics is a affiliate of Charlie's Produce! Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce. Effectively manage the communication between transportation and all departments within CP Logistics and Charlie’s Produce. Ensure the timeliness and accuracy of all routes. Troubleshoot, as per DOT and Alaska regulations, coordinate the drivers through the finalization of their day, all dispatching, coordination and maintenance of DOT paperwork. Must have ability to work efficiently and effectively in a fast paced environment and make quick decisions based on daily success of duties with the highest regard for customer service.

Requirements

Intermediate knowledge and understanding of DOT regulations.
1-2 years of experience in transportation supervision or lead role.
Must be able to read write and speak English fluently
Intermediate word and excel skills for correspondence and reporting duties/pivot tables
Intermediate MS Outlook skills for regular communication with crew.
Advanced verbal communication skills.
Must be able to assist a diverse work force and communicate clearly with various levels of management.
Occasionally lift 60 lbs.

Responsibilities

Dispatching
Route Building and analysis
Route tracking and adjustments
Audit Driver logs and review driver pre-check lists
Communicating door assignments to shipping department door assignment for departing routes.
Check email, looking for pickup requests, sales requests for delivery times, add on to orders, and rush orders.
Direct and track pickup requests
Check routes, send ETA’s for late routes, send routing emails to sales and customer service
Equipment size management based on truck capabilities, safety and regulations
Communicate with multiple departments throughout the day
Other duties as assigned.
Non-CDL driving as needed
Spreadsheet Maintenance
Driver training and support
DOT Policy implementation
Troubleshoot and problem solve when drivers call out or fleet issues arise
Assist in checking in of drivers at the end of their route
Assist in getting drivers on the road at the beginning of their shift