Dispatcher

Gordon Food Service•Taunton, MA

21d•$25•Onsite

About The Position

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Dispatcher Distribution Center Address: 630 John Hancock Rd, Taunton MA This is an in office position! Are you all about planning and maintaining efficient transportation routes? Join our logistics team as a dispatcher! You’ll be responsible for assisting in driver scheduling, routing and scheduling orders for customers, and more. Customer service skills are essential as well - you'll be in constant communication with drivers, customers, and leadership. Be part of a skilled team that offers respect, expertise, and professional development. Position Summary: Manages Gordon Food Service’s (GFS) computerized routing system to route and schedule customer deliveries to ensure a high level of consistent customer service deliveries. Manages the division’s “Hours of Service” responsibilities by auditing driver records of duty status, communicating results to leadership, making edits as needed and record keeping. Gordon Food Service encourages veterans and active military members to apply BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US! Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

Requirements

High school diploma or equivalent required
Computer Experience
Customer service skills are essential

Responsibilities

Assisting in driver scheduling
Routing and scheduling orders for customers
Manages Gordon Food Service’s (GFS) computerized routing system to route and schedule customer deliveries to ensure a high level of consistent customer service deliveries.
Manages the division’s “Hours of Service” responsibilities by auditing driver records of duty status, communicating results to leadership, making edits as needed and record keeping.
Answers telephone and assist in resolving delivery problems.
Maintains constant communication with drivers, customers and sales staff to ensure customers’ delivery needs are addressed.
Maintains constant communication verbal, written and reports with drivers, transportation leadership to ensure DOT compliance on drivers “Hours of Service”.
Scheduling Backhauls
Mapping - Placement of pallets in trailer using Fusion, Software System
Performs other duties as assigned